We have an exciting opportunity to recruit an experienced Housing Officer on a 3-month fixed-term contract in Liverpool, with hybrid working, 37 hours per week and mileage reimbursement.
You'll be responsible for providing high-quality housing & tenancy management services across a patch of approx 300 properties, including general needs, independent living and extra care. A driving licence with access to your own vehicle will be required & valid business insurance to claim back mileage.
Your new role
* Providing a visible presence within the community, responding to any customer enquiries and encouraging customer engagement
* Onboarding new customers & completing new tenant visits, as well as annual visits to existing customers to ensure properties are well-maintained in line with tenancy agreements & identifying any additional support needs
* Low level ASB and tenancy breach management including home condition, hoarding and compliance
* Ensuring new customers are aware of their rights and responsibilities, know how to manage their tenancy and ensure they have access to any support required
* Developing and maintaining relationships with external agencies and stakeholders within the community
What you'll need to succeed
* Relevant housing experience in a similar role/setting with a good understanding of housing legislation and principles of housing & tenancy management
* Driving licence with access to own vehicle
* Safeguarding knowledge/experience
* Strong communication skills with the ability to maintain good relationships with people at all levels including vulnerable customers
* Experience of carrying out needs assessments, producing support plans and making referrals and working with external agencies
What you'll get in return
* 3 month fixed term contract with possible room for extension
* Competitive salary
* Hybrid working
* Mileage reimbursement
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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