Denholm are delighted to be partnering exclusively with our financial services client in the search for a Defect Test Manager on a contract basis.
This is a day rate role, initially for 12 months. You need to be able to start 1st April 2025. This role is primarily remote working, but will require 2 days on client site per month.
Accountabilities:
* Assist the arrangement for timely releases of defect fixes to the ST / SIT / UAT / Hyper Care phases.
* Ensure there is an appropriate audit trail for all defect-related risks, issues and decision making.
* Organise Defect Triage meetings for the purpose of assigning the appropriate priority and severity to defects.
* Produce defect metrics daily, weekly and monthly as directed including tracking KPI's.
* Audit the quality of defects and establish root cause.
* Ensure defect traceability to test steps.
* Analyse and report on defect trends and themes and develop remediation plans with the development team.
* Produce plans demonstrating the timeline for fixes to arrive into the relevant Test Level and the tests this then enables.
Essential skills and experience:
* Strong communicator with a number of years' experience working with on-shore teams with onsite experience for up to 5 years (UK preferable). Also requires experience of dealing with offshore teams.
* Able to quickly develop and maintain excellent relationships with subject matter experts, application developers, configuration management analysts, IT architects, IT infrastructure team, testers and system integrators.
* Ability to manage own workload and work on own initiative to tight deadlines.
* Planning, monitoring, and control of the defect management related activities and tasks.
* Flexible approach with regard to changes in plans / requirements.
* Hands-on experience of JIRA and X-RAY.
* Defect lifecycles within JIRA.
* Experience of requirement, test and defect management tools and specifically JIRA and X-RAY.
* Creation of the Defect Management Plan.
* Ensure defects are of the appropriate quality following the internal standards (e.g. they are objective, specific, concise, reproducible, and explicit) while also ensuring the status and priorities are as agreed.
* Chair and drive regular (e.g. daily) defect management calls.
* Liaison with other stakeholders; e.g. programmers, solution architects, to drive the defect resolution.
* Working with the Test Lead to drive and coordinate defect retests.
* Summary reports at specified intervals (e.g. daily, weekly, end of cycle or phase).
* Clear reporting of dependencies in terms of test steps / scripts to defects.
* Clear reporting of defect ETAs (estimated fix dates).
* Storage of test deliverables.
If you feel you have the right skills and abilities to fulfil this role, please get in touch as soon as possible.
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