Housing Officer Location: Enfield Hours: 37.5 per week Christian Action Housing Association is proud to be a local landlord providing homes and services across the North and East London region, managing around 1500 homes. We manage mixed tenure housing stock, including independent living and the provision of supported housing accommodation and services for young people. We are a diverse, fun and friendly team whose mission is to provide high quality and affordable housing, support and services to those in housing need. An exciting opportunity has arisen within our Housing and Community Services Team for an experienced Housing Officer to join our busy team. Our Housing Officers provide a comprehensive, high quality and customer focused housing management service which offers tenants value for money and efficiency in the management of their tenancy. Some of the core responsibilities of the role will include: Delivering a comprehensive generic housing management service for a geographical patch of 300-500 properties, ensuring an efficient and effective service is provided at all times. Working collaboratively with other teams and services to ensure tenancy sustainment for tenants at risk of eviction Playing a key role in resident involvement in line with our strategy, chairing and arranging residents' meetings, attending resident surgeries and community events, identifying tenants for initiatives such as estate champions. Investigating all types of Anti-Social Behaviour cases and Complaints to satisfactory conclusion. Enforcement of tenancy breaches, followed up and completed including legal action and attending court hearings. It is essential that applicants have a full clean driving license and access to a vehicle they can use for work. For a full understanding of the requirements of this role, please look at the job profile. What we are offering 25 days holiday plus bank holidays (pro rata) Health care cashback scheme Generous pension scheme Employee assistance programme including free counselling and legal advice A supportive and friendly working environment Some flexibility with days and hours worked Christian Action Housing is a ‘Disability Confident Employer', we are committed to making our recruitment process open and fair, and we will work with individuals with a disability to make our roles accessible wherever possible. We welcome and embrace those from all faiths and none. We are an anti-racism organisation and have a zero tolerance on racism and all forms of bigotry. Closing Date for applications is Monday 17th March at 09.00am with interviews being held Wednesday 19th and Tuesday 25th March 2025. Please note you may not be contacted until after the closing date in regards to your application. ADZN1_UKTJ