We have an exciting opportunity available for an Operations Assistant to join our Beddgelert team working full time, working 37.5 hours per week covering 5 days including evenings and weekends. In return we will offer you an hourly pay rate of £11.44 per hour (increasing to £12 per hour if the location meets the monthly targets), a place to develop your skills and the chance to work in some of the UK’s most stunning forest environments. Open all year round, our Operations Assistant role is a vital part in ensuring the hot tubs are in perfect working order every day for our guests. This involves daily tests on water quality, cleaning, and regular drain-downs. You will complete checks of our cabins to ensure that everything is in good working order and respond to issues that guests raise - anything from a dishwasher not draining to concerns over their heating and hot water. In addition, our Operations Assistant may be required to complete general maintenance on our fleet of mountain bikes. A full uk driving licence and your own transport is essential for this role As our Operations Assistant we offer a range of benefits that includes: Monthly 5% bonus (paid quarterly) if location achieves customer service targets Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £75 a cabin. You also get a friends and family discount giving them 15% off all breaks. Our ideal Operations Assistant is a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. 16 – 17 year olds paid at £6.40 p/hr (increasing to £6.72 p/hr if targets met) 17 – 18 year olds paid at £8.60 p/hr (increasing to £9.03 p/hr if targets met) Forest Holidays is a Certified B Corporation, recognised globally as a business that’s a force for good. We provide holidays that are good for people and the planet. Don’t miss out on the opportunity to join our fantastic team Click ‘Apply’ now