Veterinary Receptionist - Phoenix
Practice Site:
1. Phoenix (Camberley)
Phoenix (Camberley)
Veterinary Receptionist
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Phoenix Vets.
Location: Split across both Camberley and Sandhurst sites.
Hours: 40
Shift Pattern:
2. 4 x 10 hour days (8.30am - 7pm)
3. 1in4 Saturdays (8.30am - 4pm)
Take a look at the practices here: & CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
4. Answering phones and booking appointments
5. Responding to queries via phone, in person and email
6. Registering new clients
7. Completing insurance forms
8. Dispensing medications
9. Taking payments
10. And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
11. Previous Receptionist experience is essential, veterinary experience is a plus!
12. Resilient with the ability to cope with potentially distressing and emotional situations
13. An excellent communicator with strong empathy
14. Excellent customer service skills and experience in dealing with members of the public
15. A positive attitude and excellent teamwork skills
16. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so