Join Our Deputy Manager Community - London & South West Stores
WHO WE ARE
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we are a forward-thinking designer brand known for iconic props, delightful details, and thoughtful touches. Our People are courageous thought leaders, driven by curiosity and creativity, striving for excellence and joy.
THE ROLE
The Deputy Manager partners with the Location Manager to drive business, achieve KPIs, and coach the team to excellence. You will be responsible for the operational running of the location in the Manager's absence and promote Ted Baker’s Mission and Vision.
MAIN RESPONSIBILITIES
* Maximize sales potential through resource use, leadership, and motivation.
* Recruit, train, and motivate the team, adapting behavior to bring out the best and enhance brand values.
* Ensure high standards in store presentation and product knowledge; report on performance and opportunities.
* Reflect brand values with integrity, fairness, enthusiasm, and passion.
* Identify and resolve problems promptly, using feedback for solutions.
* Maintain knowledge of store performance and local market, supporting client development.
* Follow policies, complete administrative tasks accurately, and support operational guidelines.
* Collaborate with Store Manager and Central Operations on back-of-house operations, security, cash controls, and inventory management.
* Embrace digital initiatives to support new selling methods and brand profile enhancement.
TOOLS OF THE TRADE
* Previous sales and team management experience in high-end retail.
* Excellent communication and organizational skills.
* Leadership qualities, proactive attitude, and positivity.
OUR VALUES
* AUTHENTIC, KIND, CURIOUS, COURAGEOUS, INCLUSIVE
BENEFITS
Enjoy a range of benefits including a 75% discount from day 1, seasonal free kit, 40% discount for friends and family, and a bonus scheme rewarding sales targets. Ted Baker is committed to diversity and equal opportunities, fostering an inclusive and respectful workplace.
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