Job description
Join a dynamic and growing team at EWI Store as our new Technical and Project Administrator! This exciting career prospect offers the chance for industry progression in a fast-growing organisation, working in our Technical Services department in Aylesbury.
Seeking experienced individuals within the built environment with strong administration skills. Successful candidates will thrive in this role reporting to the Technical and Specification Manager and collaborating with our technical and commercial teams. Assist the team in developing & implementing new policies and procedures. Involved in tenders and contracts, to support the Business Development team in capturing different markets. With extensive on-the-job training provided, you'll have the opportunity to become familiarised with all aspects of the technical department, providing real-time technical administration assistance to the internal teams, also leading to contributing to long-term external team development.
About EWI Store
EWI Store is a leading supplier dedicated to improving the appearance, thermal efficiency, and environmental performance of both commercial and residential properties across the UK. We offer BBA-approved systems that ensure high quality for installers, owners, and architects. Our diverse portfolio includes projects ranging from residential bungalows to high-rise hotels, providing you with the opportunity to work on a wide range of exciting challenges.
Role Overview
This is a fantastic opportunity for individuals with backgrounds in administration to lead policy development, contribute to business expansion, and support long-term product development.
You will work closely with the Technical and Specification Manager as well as the Sales, Business Development, and wider technical teams. Once fully up to speed with all the technical ‘know-how’, you will also have the opportunity to provide expert, real-time advice, and support our internal teams with tenders, contracts, and client-facing queries. Extensive team support provided, allowing you to develop into an industry expert.
Key Responsibilities
1. Liaison and Support: Work with the Sales and Business Development teams to deliver accurate, site-specific technical specifications for clients.
2. Client Support: Offer confident support via telephone and email to address administrative and technical queries and assist the team in achieving this.
3. Policy Development: Lead the development and implementation of new policies and procedures for the team.
4. Technical Documentation: Maintain and update specifications, ensuring they meet current regulatory standards and are accurately referenced.
5. Project Management: Manage key project files, including back-up data, specs, and technical drawings.
6. Training & Knowledge Development: Prepare training materials and assist in the development of team members, including new starters.
7. Compliance and Certification: Liaise with the Compliance Manager regarding audits, warranties, and certifications; ensure proper preparation for product audits.
8. Continuous Improvement: Play an active role in the continual refinement of internal processes, project documentation, and the organisation of key data.
9. Team Leadership: Lead by example, manage task distribution, and serve as a key member of the technical team.
Qualifications & Skills
1. Relevant Experience: Background in architecture, design, building engineering, construction, civil engineering, or related fields is desirable but not mandatory; previous experience of coordinating large pools of information and managing its administration is essential.
2. Technical Skills: Some knowledge of the built environment is preferable, but more focus will be on project administration skills.
3. Leadership: Experience managing teams or projects, with the ability to lead and support team members.
4. Organisational Skills: Ability to manage documentation, organise technical data, and develop efficient file structures.
5. Communication Skills: Confident communicator, able to liaise effectively with internal teams and external clients.
6. Attention to Detail: High level of accuracy when managing technical documentation and project files.
7. Problem Solving: Ability to troubleshoot and offer real-time advice to internal teams and clients.
8. Proactive Learning: Willingness to complete necessary training, including external courses, to advance knowledge in the field.
Job Types: Full-time, Permanent
Pay: £29,500.00-£32,500.00 per year
Benefits:
* Company events
* Company pension
* Free parking
* Health & wellbeing programme
* Private medical insurance
* Store discount
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Aylesbury: reliably commute or plan to relocate before starting work (required)
Experience:
* Administrative: 1 year (required)
* Project Management: 1 year (required)
Willingness to travel:
* 50% (required)
Work Location: In person
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