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Front of House Team Member - Reading, Berkshire, Reading
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Client:
Location:
Reading, United Kingdom
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
Job Views:
14
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Front of House Team Member - Reading, Berkshire
Job Type: Full Time & Part Time Roles Available (No experience required as training will be provided)
Start Date: Immediate
German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. We focus on industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.
We are looking for Team Members who have what it takes to grow with us and share in our success.
Your role is to support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service. You will be a key part of helping us meet our brand standards, work within a great team, and ensure every guest leaves satisfied and wants to return!
Here is what you need:
Restaurant Team Member Front of house:
* Our Guest is first in everything we do.
* Have a positive “can do” attitude.
* Assist guests in choosing meals and drinks and provide additional up-sell information.
* Process guests’ orders through the POS system.
* Deliver orders to the kitchen and assist in preparing and packing food and beverages.
* Ensure that the portion of food being packed or served looks appealing.
* Promote additional food items to enhance the guest experience and increase sales.
* Process sales, provide guests with receipts, and deliver food.
* Greet EVERY guest in a genuine and warm manner.
* Answer the telephone and deal with inquiries.
* Assemble and package orders to the brand standard.
* Keep all guest areas clean, sanitary, and tidy.
* Ensure that all orders are fully complete and ready to be received by the guest.
* Work to Brand standards and deliver exceptional guest service.
Key skills & knowledge needed for the job:
* Ability to speak clearly and listen attentively to guests and other team members.
* Maintain a clean & smart appearance.
* Display a positive and enthusiastic approach to all tasks.
* Exhibit a cheerful and helpful attitude, providing excellent guest care.
* Adapt to changing business volume levels with a sense of urgency.
* Demonstrate a complete understanding of the menu & Allergens.
* Follow instructions to achieve brand standards (The GDK way).
* Fill in daily paperwork in line with GDK standards.
* Be cross-trained in all areas of the kitchen and front counter.
* Care about delivering exceptional guest service and maintaining impeccable standards.
Working for GDK we offer a full Career Pathway and support your progression with fantastic opportunities!
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