About the job
Job Title: User Researcher
Location: Hybrid/Leeds (min 1 day in the leeds office)
Type: Full-Time, Permanent
Salary: £50,000 - £60,000 DOE
About the Role
We’re looking for an experienced, proactive User Researcher who will play a pivotal role in guiding our Client product’s future. You’ll be empowered to reach out directly to users, uncover critical insights, and use these findings to guide decisions that impact our product’s direction. The role will balance both evaluative and generative research, understanding user perception and surfacing their needs.
Key Responsibilities
* End-to-End Research Execution: Design and carry out both generative and evaluative research to uncover deep user insights across different stages of product development.
* Proactive User Engagement: Take the initiative in reaching out to users regularly, conducting interviews, surveys, and other forms of direct research to ensure we remain aligned with their evolving needs and challenges.
* Data-Driven Insights: Leverage and analyse all available data lanes—qualitative feedback, quantitative analytics, and more—to deliver comprehensive insights that drive our product forward.
* Establish and Manage Research Programs: Set up structured research programs to ensure a continuous flow of insights and testing results, creating a steady feedback loop for the product team.
* Research Repository: Develop a...