Job summary Closing Date: 13 March 2025 (this may change dependent on response) Shortlisting to take place after closing date: commencing 14 March 2025 Interview expected to take place in the week following shortlisting: commencing 24 March 2025 An exciting and rare opportunity is available for an administration assistant with health care experience to join a small and friendly team in the Neurophysiology department at St Lukes Hospital. The post holder will undertake a full range of direct high quality care and administration duties working under the supervision of a qualified clinical physiologist and Consultant Neurophysiologist. The Neurophysiology department is based at St Lukes Hospital and consists of 2 highly qualified technologists, one Consultant Neurophysiologist and a Medical Secretary. St. Luke's provides facilities mainly for GP patients, outpatient clinics and in-patients on the wards, although there is a small amount of mobile work on the wards for patients at BRI. The service undertake in excess of 2000 examinations throughout the year. Main duties of the job Maintain high standards of appearance, manner, punctuality and competence. Work as part of a well-motivated team. Cover the neurophysiology office, you will be expected to greet patients and book appointments, take phone calls. Escort patients both within and outside the department. Enable/assist patients to maintain their personal hygiene, aid in the dressing/undressing of patients and enable/assist patients with eating/drinking as required. Pay due attention to privacy, dignity and respect at all times. Enable/assist patients to access and use toilet facilities. Preparation of the patient and work area for a wide range of diagnostic examinations. Participate in clerical duties including patient registration, obtaining previous radiology recordsand using the radiology information computer system as required. Contribute to maintaining cleanliness of equipment, cassettes, accessories and the general work environment within the department. Contribute to the health & safety and security of individuals and the workplace. Participate in developments relating to clinical governance including audit and quality control duties. Any other duties that may be relevant to the achievement of the NVQ Level 2 or 3 competencies. To be aware of and observe all relevant Directorate, Trust and legislative policies and procedures including Health & safety at work, COSHH, Data protection act, Ionising Radiation Regulations, fire, control of infection and Major incident. About us Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa Contract Permanent Working pattern Part-time Reference number 389-25-7006361 Job locations St Lukes Hospital Little Horton Lane Bradford BD5 0NA Job description Job responsibilities PRIMARY DUTIES & AREAS OF RESPONSIBILITY Contribute as part of the neurophysiology team. Maintain high standards of appearance, manner, punctuality and competence. Work as part of a well-motivated team. Cover the neurophysiology office, you will be expected to greet patients and book appointments, take phone calls. Escort patients both within and outside the department. Enable/assist patients to maintain their personal hygiene, aid in the dressing/undressing of patients and enable/assist patients with eating/drinking as required. Pay due attention to privacy, dignity and respect at all times. Enable/assist patients to access and use toilet facilities. Preparation of the patient and work area for a wide range of diagnostic examinations. Receive messages and communicate effectively with other members of the team. Participate in clerical duties including patient registration, obtaining previous radiology records and using the radiology information computer system as required. Contribute to maintaining cleanliness of equipment, cassettes, accessories and the general work environment within the department. Contribute to the health & safety and security of individuals and the workplace. Participate in developments relating to clinical governance including audit and quality control duties. Any other duties that may be relevant to the achievement of the NVQ Level 2 or 3 competencies. To be aware of and observe all relevant Directorate, Trust and legislative policies and procedures including Health & safety at work, COSHH, Data protection act, Ionising Radiation Regulations, fire, control of infection and Major incident. Have the physical capability to work in all areas of the department or designated areas as required, and have strong work ethic Job description Job responsibilities PRIMARY DUTIES & AREAS OF RESPONSIBILITY Contribute as part of the neurophysiology team. Maintain high standards of appearance, manner, punctuality and competence. Work as part of a well-motivated team. Cover the neurophysiology office, you will be expected to greet patients and book appointments, take phone calls. Escort patients both within and outside the department. Enable/assist patients to maintain their personal hygiene, aid in the dressing/undressing of patients and enable/assist patients with eating/drinking as required. Pay due attention to privacy, dignity and respect at all times. Enable/assist patients to access and use toilet facilities. Preparation of the patient and work area for a wide range of diagnostic examinations. Receive messages and communicate effectively with other members of the team. Participate in clerical duties including patient registration, obtaining previous radiology records and using the radiology information computer system as required. Contribute to maintaining cleanliness of equipment, cassettes, accessories and the general work environment within the department. Contribute to the health & safety and security of individuals and the workplace. Participate in developments relating to clinical governance including audit and quality control duties. Any other duties that may be relevant to the achievement of the NVQ Level 2 or 3 competencies. To be aware of and observe all relevant Directorate, Trust and legislative policies and procedures including Health & safety at work, COSHH, Data protection act, Ionising Radiation Regulations, fire, control of infection and Major incident. Have the physical capability to work in all areas of the department or designated areas as required, and have strong work ethic Person Specification Experience Essential Working experience/knowledge of computers, data input and word processing. Confidence to work under pressure Be self-motivated and able to meet deadlines Desirable Experience of working in a clinical dept. and must have knowledge on how to use CRIS and EPR. Skills Essential Basic IT Good communication skills Desirable Analytical and problem solving skills. Knowledge Desirable Basic Life Support Qualifications Essential Level 2 qualification Complete Care certificate within 6 months of start date Person Specification Experience Essential Working experience/knowledge of computers, data input and word processing. Confidence to work under pressure Be self-motivated and able to meet deadlines Desirable Experience of working in a clinical dept. and must have knowledge on how to use CRIS and EPR. Skills Essential Basic IT Good communication skills Desirable Analytical and problem solving skills. Knowledge Desirable Basic Life Support Qualifications Essential Level 2 qualification Complete Care certificate within 6 months of start date Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address St Lukes Hospital Little Horton Lane Bradford BD5 0NA Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab)