Safeguarding and Welfare Coordinator
At UKLC, we provide residential and homestay English language and activity programmes for international students aged 11-17 years. Our aims are simple: to Educate, Inspire and Enrich future generations. We are passionate about providing life-changing experiences for young international learners.
As a Safeguarding and Welfare Coordinator, you will oversee all matters related to student welfare and safeguarding at the centre. Working closely with the Centre Manager and team, you will implement UKLC’s safeguarding policies, provide support to students, and ensure compliance with health and safety standards.
Job Description
Contract Type: Fixed Term
Reporting to: Centre Manager
Opportunity for Progression: Centre Manager
Pre-Summer Preparation
* Attend the company induction and assist with the centre set up as required.
* Attend the pre-summer online training.
* Attend the pre-summer Management Training.
Summer Delivery
* Ensure that each student’s cultural, religious and dietary needs are met and respected.
* Work with all the team and group leaders to maintain team and student discipline.
* Ensure that all risk assessments have been signed off and submit records to Head Office.
* Be the first point of contact for students with welfare or safeguarding issues.
* Organise a regular “surgery” time for students to discuss any issues.
* Ensure that all students and group leaders complete and submit their feedback.
* Organise doctors/hospital appointments as needed.
* Liaise with Head Office to ensure ID checks are completed.
* Meet and greet students at the airport and accompany them to the centre.
* Help with the allocation of accommodation and any arising issues.
* Ensure that all students have a full orientation and are issued with ID wristbands.
* Ensure that all adults are issued with and wear their ID badges and wristbands.
* Oversee the completion and collection of student enrolment forms.
* Ensure that fire drills are conducted and fire procedures are communicated.
* Lead the group leader Safeguarding training.
* Conduct checks on excursions pre-departure.
* Be on duty for mealtimes and evening supervision.
* Teach if necessary (qualified team members only).
* Lead and supervise activities as directed.
* Ensure that all accidents and incidents are recorded and submitted to Head Office.
Feedback, Communication and Administration
* Attend regular meetings with the team.
* Liaise with relevant team members regarding student welfare issues.
* Work with group leaders to ensure student welfare through regular contact.
* Provide feedback to your Centre Manager and Senior Leadership Team.
* Devise team rotas for supervision of mealtimes and activities.
* Complete exit feedback at the end of your contract.
Safeguarding and Professionalism
* Implement Safeguarding policies and procedures.
* Read and adhere to the Operating and Safeguarding Handbook.
* Complete Safeguarding and Prevent online training courses.
* Ensure the welfare and protection of students according to our Safeguarding Policy.
* Maintain the good name and reputation of UKLC at all times.
Working Hours
A Safeguarding and Welfare Coordinator is required to work 25 sessions per fortnight based on a six-day working week. A session is defined as approximately three and a half hours. The Safeguarding and Welfare Coordinator will work up to 45 hours a week.
Salary and Benefits
* All salaries are paid monthly in arrears.
* Weekly salary (including holiday pay) is £593.98.
* Holiday pay will be added at the end of contract.
* Full-board accommodation is provided.
Person Specification
Essential
* Experience working with young people.
Desirable
* Experience of working in a residential setting.
* Experience of counselling or mentoring young people.
Qualifications
* Level One ‘Basic Awareness Safeguarding’ trained.
* EFL teaching certificate and/or experience.
* Level two ‘Advanced Safeguarding for Designated Staff’ trained.
* A first aid qualification.
* Sports coaching qualification.
Skills and Knowledge
* Strong communication and interpersonal skills.
Personal Qualities
* Ability to work as part of a team.
* Energy and Enthusiasm.
Legal Requirements
* Full right to work in the UK.
Safer Recruitment Checks
* Minimum of 2 reference checks.
* Enhanced DBS Check.
* Overseas Police Check (if applicable).
Available Centres
You will also need to attend induction prior to starting your contract. Specific dates and times will be set closer to the time.
* King’s College, London (30th June – 25th August 2025)
* Queen Mary University London (22nd June – 24th August 2025)
* Clifton College, Bristol (8th July – 19th August 2025)
* Dean Close School, Cheltenham (2nd July – 13th August 2025)
* Queenswood School, Hatfield (7th July – 4th August 2025)
* Queen Anne’s School, Reading (6th July – 10th August 2025)
* Chetham’s School, Manchester (6th July – 3rd August 2025)
* Reaseheath College, Nantwich (4th July – 1st August 2025)
* University of Portsmouth (7th July – 4th August 2025)
* St Swithun’s School, Winchester (13th July – 10th August 2025)
* Bootham School, York (7th July – 4th August 2025)
This job description is an outline of your main responsibilities. Within the context of your contract of employment, the company may, within reason, request you undertake other tasks and duties as needs dictate.
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