An opportunity has arisen for an Assistant Specialty Manager within the Division of Medicine for Respiratory, Gastroenterology and Hepatology, based at Weston General Hospital.
This is an exciting opportunity to contribute to service improvement and performance, working in a multi-disciplinary team.
Experience of delivering excellent patient centred care, ideally gained in a fast paced and dynamic healthcare setting, is highly valued in this role and the post holder will be expected to demonstrate outstanding time management skills when managing their own and their teams workloads.
Strong communication skills are essential for effective working relationship development with clinical and non-clinical colleagues in the department and across the Trust, and to ensure delivery of efficient services to our patients.
Main duties of the job
As a member of our management team, you will support our secretarial and associated administration support teams.
As well as delivering high volumes of patient correspondence and answering telephone enquiries from patients. Part of this role will be to manage governance administration for clinical and non-clinical Standard Operating Procedures, ensuring they are fit for purpose and available for all staff.
Validation of our waiting lists will be a key part of this job so experience of RTT pathways and booking appointments is desired.
Excellent IT skills are essential to role which must include Outlook, MS Word and Excel.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
* Line management experience
* Experience of working with administrative procedures
* Knowledge of current issues and priorities in healthcare and the NHS
* Experience of Referral To Treatment (RTT) pathways and codes
Desirable
* Experience of office/team management
* Experience of managing performance, patient pathways, waiting lists, and access targets
* Project or financial management
* Previous relevant experience in a healthcare setting
Skills And Abilities
Essential
* Able to coach and mentor others
* Able to work within defined local and Trust policy
* Proficient in Microsoft Office
* Strong organisational skills and ability to manage multiple priorities
* Proven ability to work under own initiative and with flexibility to respond to change
* Clear written and verbal communication
Desirable
* Knowledge of service improvement techniques
Qualifications and Training
Essential
* Evidence of continuing professional development
Desirable
* Supervisory or management qualification
* Degree-level qualification AND/OR relevant experience
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Weston General Hospital
Grange Road, Uphill
Weston-super-Mare
BS23 4TQ
Any attachments will be accessible after you click to apply.
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