The post holder is expected to:
* Act as the nominated Fire Safety Manager for QTS/CNWL Trust, providing advice and guidance on fire safety legislation, the identification and mitigation of fire risks, advising on effective control measures, monitoring performance and communicating key lessons learnt as a result of fire incidents.
* Regularly review and improve the QTS/CNWL Trust fire safety strategy, policies, procedures and standards to ensure they reflect current legislative and operational requirements.
* Manage the provision of expert technical fire safety advice through the Trust Fire Safety Advisory contract.
The successful applicant may have contact with patients or service users. As an NHS Trust, we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues, and of course patients and service users when working in our healthcare settings.
Main duties of the job
The post holder is expected to develop a good working knowledge of the sites within the estate and of outsourced service providers who deliver services to those sites. The post holder is a reliable, flexible, team player with a track record of delivering high-quality customer service. They demonstrate interpersonal and communication skills and are courteous and efficient in their interactions with staff, contractors, and service users at all times. The post holder works autonomously within the team structure, using their initiative to meet quality standards, service level agreements, and compliance requirements in relation to Fire Safety.
About us
QTS operates as a wholly owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Established in 2018, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings.
Job description
Job responsibilities
Main Duties
* Ensure both QTS and CNWL are compliant with the Regulatory Reform (Fire Safety) Order 2005 (RRO) and Firecode HTM-05-01 Managing Healthcare Fire Safety.
* Responsible for the delivery of fire safety training to Trust staff who occupy QTS and CNWL premises, and manage fire safety trainers as required.
* Undertake fire risk assessments in accordance with the Trust Fire Safety Management Strategy.
* Act as the QTS operational lead on the management of fire safety.
* Provide advice and guidance to QTS/CNWL to ensure statutory obligations in respect of all fire and safety matters are met, and assist in ensuring that risks and hazards are eliminated or reduced to a minimum.
Person Specification
Education & Qualifications
Essential
* Educated to an A-level or able to demonstrate having produced work to equivalent academic level.
Previous Experience
Essential
* Demonstrable experience working within a service delivery or contact centre environment.
* Demonstrable track record of providing excellent customer service.
* Demonstrable track record of working to strict deadlines.
* Demonstrate a creative approach to analysing and solving problems using technology and reported information.
Desirable
* Experience of the healthcare sector, mental healthcare environment, or Facilities Management.
* Experience of computerised Planned Preventative Maintenance (PPM) systems and procedures.
Skills & Knowledge
Essential
* Ability to work effectively under pressure within a busy and diverse environment, and to manage time effectively.
* Pro-active and able to work well within a team structure.
* Attention to detail.
* Adhere to process and compliance requirements.
* Strong IT skills.
* Knowledge of Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Outlook.
* Ability to provide detailed information and advice in a clear and positive manner.
* Excellent written and verbal communication and interpersonal skills, with an ability to deal with people at all levels (such as colleagues, contract and performance managers, third party suppliers) in a consistently effective and professional manner.
* Ability to treat all stakeholders with respect and dignity at all times, adopting a culturally sensitive approach which considers the needs of the whole person.
* Track record of building constructive relationships with warmth and empathy.
Other Requirements
Essential
* Clean DBS status.
* Able to evidence self-motivation.
* A willingness to undergo any relevant further training or accreditation.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
350 Euston Road
London
NW1 3AX
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