Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for an Adult Social Care Assessor within the Single Point of Access Team to work full time based in Enfield.
Based in the bubbling heart of Enfield Town, Enfield’s recently refurbished open plan office has bespoke areas for service users and is an environment which supports their smart working policy surrounded by small businesses, bars, restaurants, a buzzing high street and shopping centre. The high-tech multi-agency office has good transport links into Central London and is easily accessible via the M25, A10 and A406.
As well as a range of benefits detailed below, Enfield are an employer that offers hybrid and flexible working.
The salary for this permanent Social Care Assessor job is up to £34,341 per annum.
Main duties:
* To be the first point of contact for Adult Social Care and other related services and to provide high quality and comprehensive support to empower users and carers to plan, work towards and achieve their outcomes.
* To use judgement, assessment and decision-making skills to identify and allocate appropriate resources to meet customer needs and requirements, determine eligibility for services and other support, including the assessment of risk to service users. This includes practical assistance in terms of the provision of disability equipment and home adaptations to users with a physical disability in order to maintain their maximum independence within the community.
* Working effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies, procedures, and legislation.
* To ensure that all related administrative functions are undertaken.
* To maintain a clear understanding of the objectives, direction, and development of the service area to meet changing needs, with emphasis on customer relations, continuous service improvement, and ensuring that a positive image of the Council is portrayed at all times.
* To contribute towards the development of a culture within the service, which is customer-focused, builds on the strengths of the community and the customers' social networks, committed to ensuring value for money and providing a high standard of customer service, health and safety, and the council's core values.
* To respond to customer needs through organisational learning by implementing new practices and procedures as required.
* To use judgement, assessment, and decision-making skills regarding eligibility for support and services, including the assessment of risk, to identify and allocate appropriate resources to meet customer needs and requirements.
* To work to deadlines and budgetary constraints where resource and workload are frequently subject to variation.
* Attend regular service meetings and contribute ideas and make recommendations for improvements/changes in existing procedures, policies, and processes.
* To have a working knowledge of relevant policies, procedures, and legislation in order to identify when inquiries need to be referred to a specialist officer.
* Advise and train colleagues in any specialist activities undertaken/areas of expertise, as requested by the line manager, in order to help develop a multi-skilled team.
* Manage own performance effectively to meet goals and targets and work to required deadlines, working in line with performance development and review process.
* Use relevant databases ensuring that data and records are maintained in accordance with agreed standards and in keeping with the data protection/freedom of information regulations.
* Any other duties reasonably requested by management.
* Carry out all accountabilities in compliance with the council's policies and procedures.
Why it's great to work for Enfield Council:
* An excellent pension through the Local Government Pension Scheme (LGPS).
* Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
* A blend of remote and office-based working for most roles.
* Interest-free season ticket loan repayable over three or ten months.
* Career development and learning experiences from a range of training courses and learning methods.
* Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
* Health and leisure discounts and tax-free bikes for work.
Requirements of this Social Care Assessor job:
* As a regular and intrinsic part of this role, you will need to speak to members of the public in English; the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
* Experience of working in a health or social care setting with a range of adults with different levels of needs and/or an understanding of how their disability or health may impact on their ability to complete daily tasks.
* Basic knowledge of relevant legislation, policies, and guidance that underpin the service, including identifying safeguarding and quality of care issues to ensure that people’s welfare is protected and that the quality and standard of support provided is optimised.
* Experience of completing assessments and care planning in line with the care act, making use of collaborative support with people in achieving their goals, outcomes, and maximisation of their independence through the use of resources such as community resources, assistive technology, or equipment and adaptations.
* Experience of working with multiple statutory and non-statutory agencies to facilitate holistic assessments and continuity of care while providing a best practice approach to all contacts in line with local policies.
* Ability to manage difficult and complex situations with sensitivity and tact, to assist in resolving issues and improving outcomes.
* Able and willing to be flexible and responsive in relation to working times, patterns, and location (extended working hours may occasionally apply), willing to participate in the duty system undertaking urgent assessments as directed by the duty manager.
Contact:
This Social Care Assessor job is advertised by Stefan Garrett; if you are interested in this position please click above to apply now.
Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.
As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant role in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.
Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity, and Inclusion (EDI).
With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
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