Role: Administrator
Location: Hillsborough, Sheffield
Full-Time | 40 hours per week | Monday to Friday
Salary: £25,396.80 per annum
Join our team at Precedo Healthcare Services, where we're passionate about delivering high-quality supported living and domiciliary care across the UK. We're currently seeking an organised, friendly, and proactive Administrator to support our growing team in Hillsborough, Sheffield.
Key Responsibilities:
Answering calls and emails from clients, care staff, families, and professionals
Maintaining accurate and up-to-date records for clients and staff
Organising electronic and paper filing systems (scanning, filing, uploading) and data entry
Supporting care rota preparation
Communicating rota or care updates to staff and clients
Sending correspondence such as policy updates
Monitoring care visit schedules and reporting missed or late calls
Logging and escalating incidents, Safeguarding concerns, or complaints
Keeping documentation accurate and complete (e.g. training records, signatures)
Assisting with preparation for audits and inspections
Upholding GDPR and confidentiality standards
Processing timesheets and assisting with payroll submission
Assisting with invoice queries and billing corrections
Required Skills & Qualifications:
GCSEs (or equivalent) in English and Maths
Proficiency with IT systems (Microsoft Office, email, etc.)
Strong administrative and organisational skills
Attention to detail and excellent communication
Friendly, professional manner and excellent customer service
Preferred Skills & Experience:
Previous admin, reception, or customer service experience
Experience or understanding of healthcare/social care
Level 2 or 3 qualification in Business Administration (or similar)
Why Join Precedo Healthcare Services?
Full training and ongoing support from an experienced team
23 days holiday plus bank holidays (rising to 25 with service)
Paid sick leave (with length of service)
Career progression and funded qualifications
Workplace pension scheme
Supportive team culture
Company awards, events, and recognition
Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE.
Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor