We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London.
This is a fast-paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance, and our operational processes.
You will get on-the-job training and mentorship, with the opportunity to gain and grow across the various functions.
This will include (and is not limited to):
* Work collaboratively within the team and externally to deliver the wider business development strategy.
* Ensure enquiries are received and managed to a high standard.
* Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team.
* Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors.
* Support the wider team in undertaking operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer.
Duties and Responsibilities
Operations/Logistics
* Planning and implementation of equipment movement.
* Organise and maintain an accurate database of instructor allocations.
* Utilise the organisation's Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting.
Administration
* Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision.
* Adhere to organisational administration processes to support the effective delivery of a high level of service.
* Receive and manage enquiries in writing, on the telephone, and in person to a high standard.
* Perform general office duties such as answering phones, greeting visitors, and responding to emails.
* Enhance the efficiency and quality of support and service provision by working autonomously and within the team.
* Provide secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors.
Self-management
* Manage and prioritise workload and deliver on agreed targets and objectives.
* Be pleasant and courteous at all times whilst maintaining the core values.
* Represent the company professionally at all times.
* Have a flexible approach to working patterns.
Other
* Be willing to work flexibly including weekends.
* Be prepared to attend meetings and training outside of normal hours.
* Be prepared to travel in undertaking the role.
To be aware of and adhere to:
* All company policies and procedures.
* Section 7 and 8 of the Health and Safety at Work Act.
* GDPR (2019).
* Other relevant legislation and agreed practice/policy.
The Company has an Equal Opportunities Policy, and specific regard should be taken of its content in relation to the treatment of employees or potential employees.
The successful candidate will be enthusiastic, with a good level of written and spoken English, able to work autonomously, computer literate, and most importantly willing to learn new skills and processes. They must be able to take direction and escalate issues comfortably.
We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities, and access to our Employee Managed Incentive share scheme.
Job Type: Full-time
Pay: £25,643 per year
Benefits:
* Casual dress
* Company pension
* Sick pay
* Transport links
Schedule:
* Monday to Friday
* Overtime
Supplemental pay types:
* Bonus scheme
Experience:
* Administration: 2 years (required)
Work Location: In person
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