We specialize in the recruitment of high-quality candidates in the Technology sector. We have an excellent opportunity for an IT Support person to join a growing firm in Surrey.
A very interesting and exciting position that will incorporate Network, Helpdesk, Cloud service support, and business application development including ERP programming and administration.
Working Hours: 9:00am - 5:30pm, Monday - Friday (inc. 1 hour lunch break)
Salary: £28,000 - £38,000 + Performance Bonus + Medical + Life Assurance + Pension + Others.
Core Duties
* Provide 1st and 2nd line support
* Support and install software and hardware
* Set up new users on the system and with relevant hardware
* Develop and train staff on IT security and awareness
* Support with incident management and response
* Provide support with projects and the installation of new systems
* Provide server support
* Provide support with WAN, LAN, wireless, and telephone networking
* Offer cloud systems and platforms support
* Support with networking configuration and troubleshooting
* Support in the development of the virtualized infrastructure
* Maintain ERP solutions and existing programs
* Keep up to date with new technologies
Skills Required
* Experience providing 1st and 2nd line support
* Experience with M365 and Admin portals, Microsoft Exchange, Windows Server Environments, SharePoint, Active Directory, DNS, and MS Azure technologies
* Experience with video conferencing software
* Experience with bespoke ERP business applications
* Knowledge of KnowBe4 Security, Cisco Firewalls and routers, Sophos XG firewall (IPsec and SSL VPN), and Sophos endpoint and Central
* Experience with Hyper VM, and RDS virtualization architecture
* Experience with TLS SSL certification enrollment
* Experience with Barracuda Backup
* Excellent communications and interpersonal skills
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