Purpose of the Post The Receptionist/Admin plays a key role as a member of the medical reception team in providing efficient, helpful and sympathetic care to Practice patients, developing skills in equating Practice protocols with patients demands. Through sensible use of initiative, flexible approach and working to consistent high standards of accuracy, they will provide valuable help and support to the Partners and all colleagues in the Primary Health Care team. You will be expected to manage, plan and prioritise tasks efficiently and effectively to achieve and maintain a high standard of patient care. The Post holder will show total respect and regard to confidentiality of patient information at all times. See attached documents for full job description