My client is a large long-established manufacturer and supplier of high-quality shower doors and bath screens to trade and retail showrooms across Ireland. They pride themselves in creating quality shower products through innovative design and advanced production techniques to be the brand of choice. They have an exciting opportunity for a full-time permanent Service Engineer / Installer to join their team to focus on clients based in Northern Ireland. You will be involved in the installation, servicing and maintenance of doors, cubicles and fittings across the province. You will install new products for display in showrooms, work with trade customers on-site and occasionally visit customer homes to resolve service or maintenance issues. The role will involve a full, 6-month technical induction and training programme to enable you to gain experience and knowledge with the companys entire product offering. Core Responsibilities and Duties Installing Shower Doors, Enclosures, Trays etc from the company product range to an excellent standard. As an expert installer youll provide technical support with the Aftersales Department. Manage service calls: Arrange visit with homeowner, identify the problem, carry out the repair work and/or recommend best solution to the installer and complete paperwork. Handle phone calls on installation queries from trade customers and end user installers. Be an ambassador for the business maintaining a positive attitude when faced with challenging circumstances or frustrated end-customers. Provide feedback to the Quality Control and Design departments. Deliver product training in the companys HQ to trade and professional installers. Working as part of a dynamic team; supporting the sales, technical, design and quality control departments Qualifications and Skills Experience as Service Engineer, Plumber, Carpenter, Joiner or technical trades person Site CSR Pass / Safe Pass (Training will be provided if successful candidate does not have) Excellent communicator with the ability to work as part of a team Ability to act using your own initiative and make informed decisions, real eye for detail. Good computer skills a benefit but not compulsory A desire to learn about our products, systems and customers Attractive starting salary of £30,000 to £35,000 negotiable to reflect experience. 32 days holiday, Company Van, Tools, Pension, Mobile. Company Employee Assistance Programme to support Health & Wellbeing. Monday to Friday 8am to 5pm, (4pm Fri). Applicants must have a full clean driving license. HQ Office is based just outside Lisburn. This is an exciting opportunity for an ambitious individual to work within a well-established and successful business within a larger Group of companies. Interested? Contact Bill Ashe at Staff Source, please attach your CV to the apply link. Skills: Trades Installer Shower Fitter