Ready to break the ice in IT?
We are working in partnership with Red Penguin IT in their search for an IT Apprentice! With combined over 20 years of IT experience, this is a fantastic opportunity to join a small IT business based Nottingham. Not only is this an opportunity to begin your career in IT but a chance to become a huge part of the businesses growth moving forward! Red Penguin have a fantastic reputation with their clients providing a personal approach to IT solutions for each of them!
As an apprentice you will be focusing on providing 1st line support, responding to helpdesk tickets and customer enquiries, troubleshooting software issues, conducting password resets and other technical issues. As well as the in house support you will also have a specialist coach from Baltic Apprenticeships to support you in your journey. In this role there is a massive opportunity to grow and develop your career, within 12 months you will have the opportunity to take control of the helpdesk and take your career to the next level!
In this role, youll work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Acting as 1st line support, responding to helpdesk tickets and customer enquiries.
2. Us...