Pinnacle Group are looking to recruit a Deputy Property Manager to ensure that Pinnacle Group's responsibilities as the Managing Agent are effectively discharged, estate-based Pinnacle personnel are managed and supervised, the estate is safe and well maintained, service charges are collected and leaseholder enquiries are responded to in a timely manner.This role is to cover 2 sites in Lower Clapton and is a full time role with the working hours of 9am-5.30pm Monday - Friday.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We're Looking ForWe're looking for someone who, alongside the key criteria below, will sign up toour valuesof Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities:Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.Monitor payment of contractors and ensure invoices are processed promptly.Undertake regular site visits and create site reports covering observations and remedial works required.Respond to leaseholder/resident enquiries (phone, email, face-to-face).Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water and fire) and discharge any resulting actions.Key requirements:Property/block management experienceCommunication (written/oral) & people skills.Microsoft Office 365, including MS Word, Excel, and PowerPointAttention to detail.Methodical and organisedCustomer care experienceOur OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme