Job summary An exciting opportunity has arisen for an operations Manager to join Wigan GP Alliance. You will lead on operational management within the organisation. If you are an individual who enjoys visible leadership, working in partnership, are creative and always looking to improve services then we are keen to hear from you. The Operations Manager is integral to the organisation. It is a key senior role that will support the organisation in driving delivery and transformation enabling the organisation to progress and expand. They will provide managerial and leadership support to the Director of Operations. We are looking for a resilient, flexible professional who is committed to ensuring the delivery of safe, effective, and sustainable high-quality services. Suitable candidates will have demonstrable and successful experience at a senior level, in a similar complex organisation or system, ideally within an NHS organisation. As an experienced manager, with operational experience, you will have a recent track record of outstanding leadership in operational management and be confident in providing visible operational leadership, management support, guidance and supervision to direct reports. Personal attributes include resilience, flexibility, excellent communication and interpersonal skills, the credibility to work collaboratively with clinicians, senior management, staff and key stakeholders across the system, to build excellent and productive relationships. Main duties of the job The Operational Manager is integral to the organisation. It is a key senior role that will support the organisation in driving delivery and transformation to enable the organisation to progress and expand. They will provide managerial and leadership support to the Director of Operations. We are looking for a professional who is resilient, flexible, and committed to ensuring the delivery of safe, effective and sustainable high-quality services. Ensuring services are delivered to the required standards through overseeing the operational teams within the organisation. Suitable candidates will have demonstrable and successful experience at a senior level, in a similar complex organisation or system, ideally within an NHS organisation. As an experienced manager, with operational experience, you will have a recent track record of outstanding leadership in an operational management position and be confident in providing visible operational leadership, management support, guidance, and supervision to direct reports. About us Wigan GP Alliance is a well-established Primary Care provider within the Borough of Wigan and Leigh, established in 2015 to respond to the Prime Ministers Challenge Fund. The Alliance has grown to deliver its core services and extended its delivery to provide many more services and additional support for the whole Borough, reacting when required to in time of need eg Covid-19 response. Date posted 27 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number B0385-25-0009 Job locations 17 Beecham Court Wigan Lancashire WN3 6PR Job description Job responsibilities Managing the operational business day to day ensuring the Alliance is delivering the elements of support to our Primary Care Networks and Practices in the borough in line with the organisations deliverables. The post holder will be committed to undertake any other duties commensurate with the role, within their own competence. Job description Job responsibilities Managing the operational business day to day ensuring the Alliance is delivering the elements of support to our Primary Care Networks and Practices in the borough in line with the organisations deliverables. The post holder will be committed to undertake any other duties commensurate with the role, within their own competence. Person Specification Qualifications Essential Significant experience in a management role with a good standard of general education. Desirable NHS Experience Project management experience Recognised leadership / management qualifications / programme of study or equivalent. Experience Essential Experience of operational management; service strategy; business planning; performance management; demonstrable leadership ability at a senior level. Desirable Experience of working in primary or secondary care Recent managerial experience in related organisation Project management experience IT Skills Essential Excellent IT skills with proficient knowledge and experience of MS packages. Word, Excel, Powerpoint, etc Full, clean driving licence DBS check will be carried out Clinical IT system experience Desirable Working knowledge and experience of clinical IT systems preferably SystmOne Person Specification Qualifications Essential Significant experience in a management role with a good standard of general education. Desirable NHS Experience Project management experience Recognised leadership / management qualifications / programme of study or equivalent. Experience Essential Experience of operational management; service strategy; business planning; performance management; demonstrable leadership ability at a senior level. Desirable Experience of working in primary or secondary care Recent managerial experience in related organisation Project management experience IT Skills Essential Excellent IT skills with proficient knowledge and experience of MS packages. Word, Excel, Powerpoint, etc Full, clean driving licence DBS check will be carried out Clinical IT system experience Desirable Working knowledge and experience of clinical IT systems preferably SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wigan GP Alliance Address 17 Beecham Court Wigan Lancashire WN3 6PR Employer's website http://www.wigangpalliance.org (Opens in a new tab)