Henry Seymour & Co (part of the Jensten Group) have an exciting opportunity to join our well-established team in Sutton as an Insurance Advisor. While Jensten have recently celebrated becoming a company of 1000 employees, Henry Seymour & Co is made up of a very friendly 20 people. This opening excitingly sits within our successful and growing Digital Schemes division, where you will assist commercial customers on a range of policies including Tradesmen, Cleaners, Hair & Beauty and Business Professionals. Initially working full time in the office, hybrid working will be available on completion of training, giving you the option to work from home 2 days per week. Key objectives & responsibilities will include: Assessing customer’s needs, answering general enquiries and providing suitable advice Maximising renewal retention on allocated renewals and taking responsibility for replacing business where necessary to retain the client Completing amendments and cancellations as instructed, assisting with claims and resolving accounts and direct debit queries Providing a high level of customer service, treating the customers fairly and adhering to rules, codes of conduct and guidelines as issued by the firm and FCA Ensuring all administration and paperwork is undertaken in accordance with company procedures and timescales About You This is a great opportunity for someone with a passion for customer service, looking to develop a career in insurance. Whether you already come from an insurance setting or other professional customer service backgrounds, we are keen to hear from you You will also be or have: Strong customer service and communication skills – both written and verbally A good understanding of Microsoft Word, Excel and Outlook A sincere interest in developing a career within the insurance/broking sector A desire to work towards CII Qualifications (ideally) Work experience in a professional Office environment (advantageous but not essential) Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include: 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually About Us: Catering to the unique needs of salons, clinics, gyms, spas, and mobile or freelance therapists under its long-established Salon Gold brand, Henry Seymour & Co proudly holds the mantle as the market leader in insurance within the hair and beauty industry. The business also extends its specialist expertise to the trade, construction and professional sectors with a strong reputation through its Tradesman Saver and Professional Saver brands. Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms. We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.