I am recruiting a CARING and PASSIONATE Senior Independent Domestic Violence Advisor on behalf of a fantastic service in the Cardiff City Centre area. I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice. You will be supporting women and children by providing them with an individually tailored support package. There is a need to work flexibly Monday to Friday between the hours of 09:00 and 19:00 and also take part in an on-call service. This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check. Salary: £29,500 Hours: 35 Hours per week (Monday to Friday) Contract: Permanent Shifts: Flexible between 09:00 to 19:00 shifts Location: Cardiff City Centre Benefits of the Support Worker Role Independent Personal Advisor Generous Annual Leave Package 33 Days inclusive of Bank Holidays Pension Life Assurance Employee Assistance Program - supports your health and well-being at home and work Flexi Working Paid Company Sick Pay & Emergency Dependent Leave Real Living Wage Employer Bike to work scheme, among other benefits. As a Senior Independent Domestic Violence Advisor, you will be responsible for the following: Predominantly working in the adult team but working across all support services to provide advice and guidance to staff as needed Complete file audits to ensure best practices and high-quality work is undertaken Complete case reviews with staff to provide coaching encourage reflective practice and feedback to the team manager Hold complex and diverse caseloads Provide specialist advice and guidance to external agencies in line with company policy and relevant legislation. Develop and deliver training internally and externally Ensure risk is identified and safety and support and plans reflect the needs and wishes of the individuals accessing the support Prioritise cases and provide proactive, short to medium-term crisis intervention service through individual safety, support and recovery planning Advocate for service users with agencies who can help to address domestic abuse Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them Providing advocacy, emotional and practical support and information in relation to legal options, education, housing, health, finance, education, support services such as adult services, children's services & health visitors Working directly with all key agency partners to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly the MASH and MARAC Manage a caseload ensuring each client receives the trauma-informed needs led, risk-assessed service individual to their needs Help maintain accurate and confidential case management records and databases and contribute to monitoring and reporting information for the service. Comply with GDPR/data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work. Support colleagues and partner agencies through awareness-raising and institutional advocacy in order to provide the best possible service for service users Respect and value the diversity of the community in which the services work and recognise the needs of a diverse range of clients ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies and professional codes of conduct. Requirements: Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification. Driving licence and access to own vehicle is essential Have an understanding of domestic violence and abuse, including the impact on victims and their children Understand child protection issues and how to effectively safeguard Experience in engaging with external agencies Have strong crisis management skills Excellent IT and communication skills Ability to provide practical and emotional support Ability to manage own workload Ability to work alone and as part of a team If you want to make a real difference in lives click APPLY now Unfortunately we are unable to offer sponsorship for these positions Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.