Job Description
UK Student Recruitment Officer
Position Overview
Location: Devon House, London (Hybrid role) – 3 days from the office with evening and weekend work flexibility
Term: Full-time; Permanent
Benefits: The university supports staff maintaining a good work/life balance, offers flexible working and parental leave opportunities, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns, as well as optional private medical insurance, season ticket loans, and being part of the cycle to work scheme.
Direct Reports: N/A
Reports to: UK Student Recruitment Manager
Start: As soon as possible
The Role: As a member of the Northeastern University London Undergraduate Recruitment Team and under the guidance of the UK Student Recruitment Manager, the UK Student Recruitment Officer will support home student recruitment for undergraduate programmes. This will be achieved by counselling prospective students to the point of application and then helping to support them from initial enquiry through to enrolment. This role will support a range of priorities related to recruitment of incoming undergraduate students, including planning and executing recruitment travel to UK schools annually, building and maintaining effective relationships with UK school administrators, and attending school events across the UK. Event planning and management are significant components of the role.
Duties and Responsibilities:
1. Manage a Designated Recruitment Territory:
* In coordination with the UK Student Recruitment Manager, plan and implement an effective goal-driven recruitment strategy designed to attract academically talented, diverse students for an assigned geographic area.
* Attend college fairs, visit high schools, and lead college readiness programming to establish a presence in emerging and introductory markets and to increase market share in established markets.
* Develop, coordinate, plan and execute recruitment programs including group and individual counselling of students and families, receptions for students, information nights, yield events, “send off” parties, interviews, regional open houses, counsellor events, and admission training forums among other activities.
* Maintain effective use of CRM, tracking the performance of on and off-campus events and registering event leads promptly.
* Use data to support recruitment plans and to ensure the planned activities are the most effective and appropriate.
1. Event Planning and Management:
* Represent the University at student recruitment events across the UK, when required.
* Lead management for specific on or off-campus events and manage event logistics.
* Support the delivery of on-campus student recruitment events.
* Ensure effective data entry using the University’s CRM system and follow-up/evaluation of activities and events.
1. Enquiry Management and Campus Visit Support:
* Communicate accurate information, effectively counsel, and respond to enquiries from prospective students, parents, teachers, guidance counsellors, and agents.
* Support regular and ad-hoc campus tours and visits from prospective students.
* Deliver presentations, workshops, and advice sessions for Schools and Colleges nationally.
* Manage the relationship with an assigned group of schools and colleges.
* Attend HE fairs nationally and ensure all relevant logistics are in place.
1. Special Responsibility Areas:
* Work closely with an assigned constituent group to communicate recruitment-related information.
* Design and plan a series of telephone campaigns throughout the year.
* Support the Admissions Team with the Clearing process.
* Effectively manage any assigned project(s).
1. Contribute to Positive Welfare and Environment of the Unit:
* Collaborate with colleagues across all teams within Enrolment Management.
* Support and contribute to the unit’s positive professional environment.
About the University: Founded in 2012, Northeastern University London is part of Northeastern University’s Global Campus Network. Positioned as a top ranking institution, the university has undergone a period of rapid growth.
Person Specification Criteria:
Required Qualifications:
* Excellent communication and presentation skills.
* High level of organisation and time management skills.
* High levels of accuracy and attention to detail.
* Experience giving presentations and advising students.
* Ability to work proactively, independently, and as part of a small team.
* Ability to empathize and develop rapport with prospective/current applicants.
* Ability to initiate and develop relationships with a wide range of contacts.
* Ability to manage multiple projects or processes concurrently.
* Ability to travel independently within the UK.
* Ability to work in-person at our London campus.
Preferred Qualifications:
* Student recruitment experience in a higher education environment.
* Sales training or background.
* Understanding of the broader higher education sector.
* Experience working with diverse populations.
* Experience working with a CRM system.
Additional Information:
Enquiries: Informal enquiries may be made to Gokce Dyson at gokce.dyson@nulondon.ac.uk.
Application Process: Applications should be made via the specified link by 23:59 on Friday 6 September 2024. Please reference your application “SRO0824”.
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