Field Service Engineer Oxford
Field Based in the Oxford area
We're leading the transition to zero-emission mobility.
Alexander Dennis is a global leader in the design and manufacture of double deck buses and is the UK’s largest bus manufacturer.
At Alexander Dennis, and across NFI and our family of brands, we are helping to save the planet. Through our Sustainability Pledge, which guides our daily actions and long-term planning, we are passionate about creating a better product, a better workplace, and a better world. Our diverse, dynamic, and resourceful team members embrace challenges every day which makes us the successful international company that we are.
POSITION SUMMARY:
Join Alexander Dennis as a Field Service Engineer in the Oxford area and help us shape the future of eco-friendly transport! You'll be responsible for keeping our cutting-edge buses on the road, diagnosing and repairing vehicle issues, performing both reactive and preventative maintenance, and ensuring all paperwork is completed efficiently. We're seeking someone with experience in buses or heavy vehicles, skilled in electrical diagnostics and mechanical repairs, and ready to take on a flexible, hands-on role.
WHAT YOU WILL DO:
* Ensure maximum vehicle availability for our customers throughout the Oxford area.
* Diagnose problems quickly and diligently upon arrival at our customer’s site, completing repairs in a health and safety conscious manner.
* Perform a combination of reactive and preventative maintenance activities as per documented schedules and standards on the whole vehicle.
* Complete paperwork (such as service worksheets, timesheets, and warranty claims), ensuring that jobs can be closed and invoiced in a timely manner.
* Maintain a fully equipped van with tools and parts on a daily basis.
* Work hours typically between 05:00-20:00, with exact hours communicated regularly by your line manager.
* Work on and learn about various vehicle drivelines, including battery electric, hydrogen fuel cell, diesel, and diesel hybrid.
WHAT YOU NEED TO BE SUCCESSFUL:
* Experience in the maintenance and repair of buses or heavy goods vehicles, including body, electrical, and mechanical or a complete PSV or HGV apprenticeship.
* Electrical diagnostic skills, ideally using Multiplex systems.
* Comfortable diagnosing and repairing engines, transmission issues, and compressed air systems.
* Time served PCV/LGV Technician with a recognised qualification such as City and Guilds, BTEC or similar, or equivalent experience.
* Dependable, punctual, and reliable with a customer-focused mindset.
* Excellent self-organising and planning skills, with a professional manner at all times.
* A degree of flexibility is required, with overtime payment applied for additional hours worked.
* Computer literate and able to use Microsoft packages.
* A Full UK Driving License.
WHY JOIN OUR TEAM:
* 40-hour working week with opportunities for overtime paid at enhanced rates.
* Flexible working options for work/life balance.
* Access to training and development programmes for continuous professional growth.
* Generous annual leave, with increased entitlement as your tenure grows.
* Enhanced maternity pay to support you during this important time.
* Pension scheme for long-term financial goals.
* Free on-site parking for convenience.
* Employee referral program with attractive rewards.
* Long Service Recognition to celebrate dedication and milestones.
* Health & Wellbeing events to help you thrive.
* Company sick pay for peace of mind during illness.
* Opportunities to give back through STEM Ambassador volunteer work.
* Death in Service benefit for financial security of loved ones.
* Employee Assistance Program for confidential support.
* Cycle to Work scheme, discounted gym memberships, and regular meditation sessions.
NEXT STEPS:
If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Please complete our online application form and attach your CV!
We care deeply about being inclusive and encourage applications from people with diverse backgrounds and experiences.
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