Location: Robert Burns Ellisland Museum & Farm
Salary: £12.60 per hour
Hours: 16 hours per week (Thursday & Friday, 9:00am - 5:00pm)
Contract Type: Fixed-term (10 weeks)
Job Summary:
We are seeking a passionate and knowledgeable individual to join our team as a Front of House Assistant at Robert Burns Ellisland Museum & Farm for a fixed-term period of 10 weeks. This role is crucial in providing a welcoming and informative experience for our visitors, while also contributing to the upkeep and research of the museum. You will be responsible for front-of-house duties, cleaning, and assisting with museum research. A keen interest and knowledge of Robert Burns and his life are essential.
Responsibilities:
* Visitor Services:
* Greet and welcome visitors, providing information about the museum and farm.
* Handle visitor enquiries and provide excellent customer service.
* Process ticket sales and manage the museum shop.
* Ensure a positive and engaging visitor experience.
* Perform routine cleaning duties to maintain the cleanliness and presentation of the museum and visitor areas.
* Assist with the setup and takedown of displays and events.
* Assist with basic museum research tasks as directed.
* Contribute to the organisation and cataloguing of museum materials.
* Using provided resources, and gaining more information regarding Robert Burns and his time at Ellisland.
* General Duties:
* Ensure the security and safety of the museum and its contents.
* Adhere to all museum policies and procedures.
* Any other reasonable tasks as requested by management.
Minimum Requirements:
* A strong interest and demonstrable knowledge of Robert Burns and his life.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Reliable and punctual.
* Ability to perform physical tasks, including cleaning.
* Availability to work Thursdays and Fridays, 9:00am - 5:00pm.
* Previous experience in a customer service or museum environment.
* Basic research skills.
Seniority level
Entry level
Employment type
Temporary
Job function
Management and Manufacturing
Industries
Museums, Historical Sites, and Zoos
#J-18808-Ljbffr