Due to an increase in business and new clients coming on board, a firm of Specialists in Disaster recovery and restoration, who are part of a reputable Loss Adjusters, are seeking to strengthen its team by appointing an experienced Claims Handler to join their busy team, where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available.
Key responsibilities:
* You will handle cases from first point of contact for new cases to conclusion and invoicing.
* You will communicate with customers and instruct clients over the telephone and in writing.
* You will allocate contractors and manage building repair, restoration and other suppliers, proactively guiding claims through to settlement.
* Responding effectively to technical queries, issues and complaints.
About you:
* Experienced in handling property insurance claims.
* The ability to deal with insurers, policyholders, contractors and loss adjusters.
* Enjoy working within a small team.
* Computer literate with experience of using multiple systems.
* Experience of handling complaints
Salary and Benefits: