Job Type:
Permanent
Build a brilliant future with Hiscox
Position: Business Analyst
Reporting to: Head of Claims Operations
Location: York / Colchester
Band: II
About us:
As an international specialist insurer, we focus on our key areas of expertise and strength, underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and interesting and seek talented individuals who believe in doing the right thing, making good, and rebuilding when things go wrong. We encourage creative thinking and constantly seek to evolve.
UK retail
Hiscox UK is a leading brand in the insurance market, known for delivering strong growth and exceptional returns. We provide specialist insurance tailored to the diverse needs of our customers.
The role
As a Business Analyst, you will be an integral part of the UK Claims Operations team, responsible for driving change, continuous improvement, and ensuring the smooth running of the function day to day. You will support projects, teams, and departments in delivering their strategic and continuous improvement programmes, working independently on smaller projects and as part of a team on larger projects. Your responsibilities will include ensuring the accuracy, quality, and relevance of your analysis and recommendations. You will report to the Head of Claims Operations and may also work with Project/Programme Managers or other senior stakeholders.
Our must haves
1. Ability to research, analyze, document, and present findings clearly.
2. Work with stakeholders to produce clear business cases.
3. Evidence of applying influencing, persuasion, and consultancy skills.
4. Excellent written and verbal communication skills.
5. Results-driven with the determination to succeed in a fast-paced environment.
6. Track record of reliability and overcoming obstacles.
7. Ability to constructively challenge peers and managers.
8. Relevant qualifications in process improvement (e.g., BCS Diploma in Business Analysis, Lean Six Sigma, or Prince2).
9. Experience in both Waterfall and Agile delivery frameworks.
Our nice to haves
1. Knowledge of key data analysis skills, including building Power BI dashboards.
2. Experience in the insurance industry, particularly within claims.
3. Good working knowledge of claims processes and operating models.
Why work at Hiscox?
We value diversity and are committed to creating an inclusive culture. Our hybrid working model encourages a healthy work-life balance, allowing teams to manage their own functioning. Join us to work with amazing people and be part of a unique culture. #J-18808-Ljbffr