Description Contract Type : Fixed Term Working Hours: Part - time, Wednesday 12pm - 4:30pm Thursday, Friday 9am - 4:30pm Worker Type: Onsite Worker Salary: Starting Salary is £24,790 (Level one) rising to £25,584 (Level three) per annum (pro rata for part time) Location: Martin Jackaman Centre, 62 Robins Wood Road, Aspley, Nottingham, NG8 3LD We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role to provide a comprehensive and flexible council-wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community. Business Support Officers at L2 are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards. The successful candidates will provide administrative support to the team at the Martin Jackaman Centre. the Martin Jackaman Centre specialises in providing Day support for citizens with physical, sensory, and learning disabilities, helping them lead healthy, active, and independent lives in providing Day support for citizens with physical, sensory, and learning disabilities, helping them lead healthy, active, and independent lives About You The ideal candidate will have: Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages; Ability to work under pressure and to fixed deadlines; Good written and verbal communication skills; Sensitivity to the needs of customers and staff. - A DBS enhanced check for a regulated activity is required for this post. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. The job description for this role can be found here For informal enquiries please contact Kelsie Ward, Service Delivery Manager by email at kelsie.wardnottinghamcity.gov.uk Closing Date: 17th November 2024 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home By applying to this job, you agree to our Terms & Conditions.