Job summary Ward Host/Hostess I am delighted to offer the opportunity of the above post with Calderdale and Huddersfield Solutions Ltd (CHS). Calderdale and Huddersfield Solutions Ltd (CHS) went live operationally on 1 September 2018. The company provides estates, facilities and procurement services to Calderdale and Huddersfield NHS Foundation Trust (CHFT) and other customers. As a relatively new company we have already won the Huddersfield Examiner Business Award (Community) 2021/22 and been voted in the top 100 companies within Kirklees for the last 2 years. Our Estates team have recently won 3 national trophies at The Building Better Healthcare Awards in London. The project scooped 'Best Covid Building Design Project' & 'Best. Covid Project Team' as well as the coveted 'Clinicians Choice' awards. In addition to that our Materials Management team have won an 'Above and Beyond' Award at The Yorkshire and Humber Procurement Skills Development Network for the amazing work they did during the pandemic. CHS is a great place to work that will provide the right candidate an opportunity to grow and develop as part of our team. If you feel you have the right attributes and experience we look forward to receiving your application. Main duties of the job Working in a hot environment, or in continuous chilled environment Accurate collation and service of patient meals Accurate completion of documentation Long periods of time spent on feet About us At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following: Fully managed estate and building maintenance Medical engineering/equipment maintenance/ decontamination Procurement advice, guidance and governance Capital project management Transport Grounds maintenance. Portering Catering Cleaning (including robot and deep cleaning) All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider. Date posted 24 October 2024 Pay scheme Other Salary £22,885 a year per annum, pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 372-CHS1508 Job locations Huddersfield Royal Infirmary Acre Street Lindley HD3 3EA Job description Job responsibilities Answer queries from wards. Queries can be referred to supervisor if necessary Set up function trolleys accurately, complete necessary paperwork and ensure they reach the required room at the correct time Observing departmental hygiene and safety regulations at all times demonstrating a good standard of personal hygiene and working in a safe manner. Cleaning of premises and equipment and utensils to specified hygiene standards. Responsibility for stock rotation and checking date codes Report any equipment in need of repair and / or work issues to the supervisor. Preparation of food items for meal service Vegetables, fruit, salads, sandwiches this includes preparation of hot foods i.e. porridge, soup, gravy. Preparation of ward crockery and utensil trolleys prior to lunch/teatime service ensuring accuracy and maintenance of hygiene standards. Demonstrate a professional customer focused service following departmental guidelines and adhering to any local ward protocols at all times. Collating patient meal requirements at ward level as per departmental procedure, liaising with ward staff to ensue accuracy in meeting all patient requirements, for diet, portion size, cultural needs etc. Delivering the meal requirements in a timely fashion to the kitchen, by hand or by other IT equipment. Accurately serving patients meal requirements ensuring temperature controls are maintained for hot and cold food during the service period. May assist nursing staff with portioning and plating food at ward level Comply with Hazard analysis critical control points (HACCP) ensuring all relevant paperwork is completed To check temperatures on ward fridges and report any descrepencies to ward staff Record any changes to the meal service including the number of meals served and food wastage. Remove patients trays at the end of the meal service time stripping down ready for the washing up procedure in the main kitchen. Other duties which may be required from time to time to ensure continued service within the department Attend all mandatory training. Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal. Comply with all Trust policies, procedures and protocols. Carry out duties with due regard to the Trusts Equal Opportunity Policy. Seek advice and support from Line Manager whenever necessary. Maintain professional conduct including appearance at all times Job description Job responsibilities Answer queries from wards. Queries can be referred to supervisor if necessary Set up function trolleys accurately, complete necessary paperwork and ensure they reach the required room at the correct time Observing departmental hygiene and safety regulations at all times demonstrating a good standard of personal hygiene and working in a safe manner. Cleaning of premises and equipment and utensils to specified hygiene standards. Responsibility for stock rotation and checking date codes Report any equipment in need of repair and / or work issues to the supervisor. Preparation of food items for meal service Vegetables, fruit, salads, sandwiches this includes preparation of hot foods i.e. porridge, soup, gravy. Preparation of ward crockery and utensil trolleys prior to lunch/teatime service ensuring accuracy and maintenance of hygiene standards. Demonstrate a professional customer focused service following departmental guidelines and adhering to any local ward protocols at all times. Collating patient meal requirements at ward level as per departmental procedure, liaising with ward staff to ensue accuracy in meeting all patient requirements, for diet, portion size, cultural needs etc. Delivering the meal requirements in a timely fashion to the kitchen, by hand or by other IT equipment. Accurately serving patients meal requirements ensuring temperature controls are maintained for hot and cold food during the service period. May assist nursing staff with portioning and plating food at ward level Comply with Hazard analysis critical control points (HACCP) ensuring all relevant paperwork is completed To check temperatures on ward fridges and report any descrepencies to ward staff Record any changes to the meal service including the number of meals served and food wastage. Remove patients trays at the end of the meal service time stripping down ready for the washing up procedure in the main kitchen. Other duties which may be required from time to time to ensure continued service within the department Attend all mandatory training. Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal. Comply with all Trust policies, procedures and protocols. Carry out duties with due regard to the Trusts Equal Opportunity Policy. Seek advice and support from Line Manager whenever necessary. Maintain professional conduct including appearance at all times Person Specification Qualifications Desirable NVQ level 1 or 2 in Customer Service Basic Food hygiene certificate Experience Essential The ability to communicate well with staff, patients and members of the public Desirable Experience of working in a large catering environment Experience of stock handling and control systems To demonstrate a methodical and organised approach to work Knowledge Essential Ability to work within a team to deadlines Good food hygiene practices Able to undertake the physical aspects/manual handling of the role, including (for example) operation of equipment, movement of stock, standing for long periods of time. Good communication skills Desirable Working in a ward environment and speaking to staff and patients General Essential Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust. Able to fulfill the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health Person Specification Qualifications Desirable NVQ level 1 or 2 in Customer Service Basic Food hygiene certificate Experience Essential The ability to communicate well with staff, patients and members of the public Desirable Experience of working in a large catering environment Experience of stock handling and control systems To demonstrate a methodical and organised approach to work Knowledge Essential Ability to work within a team to deadlines Good food hygiene practices Able to undertake the physical aspects/manual handling of the role, including (for example) operation of equipment, movement of stock, standing for long periods of time. Good communication skills Desirable Working in a ward environment and speaking to staff and patients General Essential Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust. Able to fulfill the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Calderdale and Huddersfield Solutions Address Huddersfield Royal Infirmary Acre Street Lindley HD3 3EA Employer's website https://chs-limited.co.uk/welcome/ (Opens in a new tab)