Service Manage Salary £33,927.08 per Annum Darlington, Durham and Gateshead 37.5 hours per week Making it happen - your Role. We have an opportunity for a Service Manager to join us on a full time permanent basis. This is a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the Darlington area. Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships. You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans. To be a great Service Manager, you will need to hold a minimum NVQ level 3 in Social Care Management or equivalent with proven experience within social care at a management level. You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential. What's in it for you? In return for your passion and commitment, we offer an excellent benefits package that includes: 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service Pension and Life Assurance benefits Enhanced maternity and paternity pay The opportunity to be part of our UR Stars Recognition Scheme Access to free occupational health, physiotherapy, counselling and advice services Fully paid training and access to nationally recognised qualifications Travel to work scheme (season ticket loan) Access to an online shopping platform with discounts from over 3,500 retailers Refer a Friend scheme Who we are: United Response is a leading national charity. We have a great team of people who are passionate about providing care and support. Since 1973, United Response has been delivering person-centred care and support. We campaign to ensure the people we support have equal access to the same rights and opportunities, as well as challenging the negative attitudes and discrimination they face. Our spokespeople can talk confidently on the issues affecting people with disabilities, autism and mental health support needs. In our work we aim to be creative, strong, honest, responsive and united. United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please send an email with your request to gill.fayunitedresponse.org.uk This position is subject to a DBS Check, the cost to be met by United Response. We reserve the right to close this vacancy early.