2nd Line Engineer
My client, a 5 rated MSP / IT Solutions firm based in Lichfield, is seeking a senior 2nd Line Support professional to join their team on a hybrid working basis.
In this role, you will support clients across the world on a range of issues including Windows Server, Office 365, Active Directory, VMware, Azure, and Networking. The role also includes occasional site visits in the local area and project work; therefore, you will need a driving license.
Responsibilities:
* Supporting a client base across the world on a range of IT Support issues
* Providing technical support for desktop and infrastructure
* Escalating issues to senior members of the support team
* Ensuring completion of tickets and ticket prioritization
Skills Required:
* Windows Server
* Azure
* Office 365
* VMware
* Active Directory / Entra ID
* Draytek + Ubiquiti Networking Equipment
* Network configurations
* Software troubleshooting
* Hardware setups
This is an outstanding opportunity for an enthusiastic individual with excellent organizational skills to join an expanding company. In return, the company will offer you excellent internal training. If you are interested in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Oliver Light on (phone number removed) or (url removed).
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