Our client, a prominent organisation within the aerospace sector, is currently seeking a Time & Attendance Advisor to join their operations team on a contract basis in Preston. This role is integral to providing essential services to approximately 30,000 UK-based employees by ensuring the accuracy and efficiency of Time and Attendance records.
Key Responsibilities:
Navigating multiple systems and using process knowledge to respond to employees' queries
Ensuring a high level of quality and customer service, in line with the Service Level Agreement
Supporting Time & Attendance tasks such as extracting and checking pay data, running reports, and data cleansing activities
Contributing to the continuous improvement of existing procedures and processes to enhance efficiency and effectiveness
Reviewing, developing, and implementing changes to working procedures and documentation
Providing additional support to projects impacting Time & Attendance processes and the team when required
Job Requirements:
Experience in Time and Attendance process and system administration (desirable)
Understanding of governance principles (essential)
An appreciation of business policies and processes (desirable)
Intermediate Excel skills (essential)
Excellent customer service skills (essential)
Ability to learn and navigate business systems and applications (essential)
Excellent oral and written communication skills (essential)
GCSEs or equivalent in Maths and English (Grades ...