We need a Technical Engineer, to join our IT support and services team based in Maidenhead.
Salary ranges: 35,000 to 40,000 experience related
We need an experienced Technical Engineer or someone with a background in an IT support environment.
We are a managed services provider specialising in IT support and infrastructure for businesses in the UK.
You will need to have the right to live and work in UK, the ability to travel throughout the UK, a full UK driving license.
* Diligent and logical approach to working with strong problem-solving skills
* Excellent customer focused approach and commitment to service delivery
* Ability to prioritise workload
* Good interpersonal and communication skills, both verbal and written
* Bring an in-depth knowledge of Windows technologies such as Windows Server and Desktop operating systems
* In-depth knowledge of the following areas:
* Active directory and group policy administration
* Windows Server 2012 and above
* Windows Desktop 10 and above
* Hyper-V setup and administration
* Microsoft 365 tenant setup and administration
* SharePoint On-Line Setup and administration
* Strong networking capabilities (DNS, Routing, switching etc.)
* Experience with Meraki / Draytek / Sophos firewalls
While desirable qualifications and skills would be advantageous, they are not essential if you possess the relevant experience.
Recognised accreditations (Microsoft, Cisco, HP ASE)
Previous MSP experience
Ability to negotiate with and influence staff at all levels
Imparting your technical knowledge to others and welcoming the opportunity to mentor junior members of the team
Experience with MS Teams
Experience with Cloud based Managed Service Platforms
VoIP knowledge, preferably Gamma
Knowledge of Cisco or HP switch and router infrastructure
Knowledge of scripting in PowerShell, batch files or VBScripts
Network Security Technologies including IDS/IPS
Apple products and support
Knowledge of desktop imaging software/services
We flexible on start times, 8.30am-5pm or 9-5.30pm, 37.5 hours per week, with a one-hour unpaid lunch break, 24 days holiday p.a. plus Banks
Company Benefits:
* Statutory Sick Pay, Statutory Maternity Pay, and Statutory Paternity Pay
* Company Pension
* Training & Development Programmes
* Employee Assistance Programme
* Rewards & Recognition Scheme
* Buy Back Holiday Scheme (buy / sell back up to 4 additional days per year)
* Referral Bonus 500
* Cycle to Work Scheme
* On-site parking
* Kitchen with Tea / coffee / cold drinks / biscuits / fruit provided
* Closed on Bank Holidays. Close early over Christmas, skeletal staff run the helpdesk based on a rota.
The office is situated next to the Maidenhead train station, which is served by local services operated by Great Western Railway and the Elizabeth line
To apply, please email your CV to lee evans at inceptionpro. To find out more, call