About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly. If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far. About the role As the IT Programme Manager, you will be joining Halfords at an exciting time to deliver successfully against our garage services objectives. You will manage projects within the programme to time, cost and quality. You will effectively own the relevant stakeholder relationships internally and externally. Key Responsibilities Support the PMO and Project managers to ensure Project deliverables are to quality Establish and maintain strong relationships with stakeholders across the business units in the Halfords Group Develop good working relationships with relevant third-party partners and suppliers Working with the PMO and Resource Managers, to ensure resources are assigned for the agreed programme, which supports the business strategy and delivery of Technology services. Understand commercial drivers and business strategy to ensure appropriate project prioritisation Produce and maintain programme plans and critical paths, identifying key dependencies across the portfolio and to other areas Work with sponsors within the business to ensure business objectives are met, the business change is managed, and the benefits are realised. Key Skills/Experience Programme manager with proven track-record of successfully delivering complex multi-million-pound programmes and projects (or workstreams) to timeline, quality and cost Excellent level of communication and influencing skills, proactive problem solver Builds and maintains effective working relationships with peers and senior colleagues Has a hands-on approach, is delivery focused with an emphasis on practical results Is collaborative and works in a co-operative way Able to rationalise potential issues, provide solutions and make or escalate decisions when required Can prioritise and plan effectively (own workload and team) Dynamic and fast paced attitude, recognises when urgency is required Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.