Our client is a seeking an experienced Customer Service Administrator who will be responsible for liaising with new clients and conducting on-boarding checks. They will also be the first point of contact to the clients with any queries they may have and ensuring they receive a positive customer experience. Client Details Our client is a global based entity with the law & legal sector with offices across the UK and they are looking to recruit a Customer Service Administrator to join their Leeds office on a 12 month FTC basis. This has the opportunity to be extended or go perm Description As a Customer Service Administrator you will: Handling incoming calls & emails for clients Processing checks and on boarding new clients, i.e. conflict check requests, anti-money laundering. Provide assistance in responding to enquiries and ensuring that the conflicts database is well maintained. Corresponding with lawyers, of all levels, via telephone and email to obtain information. Liaising with internal teams to better assist the customer/client. Profile To be successful in this role: Exceptional attention to detail and are able to understand the importance of the work you are doing, therefore demonstrating a level of maturity in taking responsibility for the work you undertake. You must have a good level of Maths and English, undergraduate/further education would be desirable. Previous experience within a customer service environment is essential. A good working knowledge of MS Outlook and Excel is necessary. Ability to work from your own initiative and have an awareness of confidential/personal issues. Strong communications skills both verbal and written. Can commit to a 12 month FTC. Offer of employment will be subject to a successful credit & reference check. Job Offer In return, our client can offer: Immediate start 12 month FTC with the possibility of going perm Competitive salary City Centre office Hybrid working after training