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Night Auditor - Fixed 6 months flexible contract, Reading
Client: NOVOTEL
Location: Reading, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 49c6deede1c8
Job Views: 3
Posted: 30.03.2025
Expiry Date: 14.05.2025
Job Description:
The Night Auditor welcomes all guests and takes care of them from arrival through to departure. They contribute to guest satisfaction by providing high quality services with a warm and friendly approach. They ensure a smooth and secure environment to all the guests during the night.
* Ensure all diary events, flags and specials are actioned.
* Check and pass on all guest mail, messages and parcels promptly.
* Ensure an accurate cashiering balance is performed at the completion of shifts.
* Any other duties requested by the Night Manager.
* Complete all audit tasks as specified by the Night Auditors checklist.
* Answer, as promptly as possible, all incoming calls.
* Ensure reports are distributed.
* Process wake-up calls.
* Ensure necessary handover of information is passed on to the oncoming shift.
Qualifications:
* Some experience in retail, hospitality or a customer facing role.
* Excellent communication skills.
* Strong organisational skills.
* A positive, can-do attitude.
Additional Information:
* Competetive salary.
* Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies).
* Discounted hotel rates all over the world in Accor Hotels.
* Continuously learn and develop yourself with our Accor Academy.
* Support your wellbeing in your professional and personal lives.
* Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
* Participate actively in initiatives to build a more inclusive and sustainable world.
* And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality.
* You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
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