Job summary An opportunity has arisen for a medical receptionist to join ourfriendly team. 10 hrs p/w per week, to be worked over 2days- Thursday 8:30am-1:30pm and Friday 8:30am-1:30pm We are a well organisedpractice in Rastrick, Brighouse, who strive to consistently provide highquality care to all our patients. Our growing list size currently stands atover 5000 patients. Main duties of the job Duties include greeting patients,and answering the telephone along with a wide variety of administrativeduties. Basic computer skills are essential, however NHS General Practiceexperience, along with knowledge of SystmOne is desirable but not essential. Flexibility to cover holidays and sickness is essential. About us We are a small, friendly team who offer excellent appointment access without telephone triage and our patient feedback is consistently positive. Job description Job responsibilities Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job Responsibilities: Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Fax and photocopy as requested Allocated administrative duties Reception Receiving patients consulting with members of Practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today and future appointments from patients by telephone and in person. Deal with visits requests Computer Registrations of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of Practice area). Process repeat prescription request in accordance with Practice guidelines. Scan letters patient medical records as required Action reception tasks as necessary Telephone Have working knowledge of telephone system, during and after hours. Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm. Make coffee for doctors and colleagues Any other tasks allocated by manager or doctors Chaperone for clinicians if required Complete training relevant to role as required Job description Job responsibilities Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job Responsibilities: Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Fax and photocopy as requested Allocated administrative duties Reception Receiving patients consulting with members of Practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today and future appointments from patients by telephone and in person. Deal with visits requests Computer Registrations of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of Practice area). Process repeat prescription request in accordance with Practice guidelines. Scan letters patient medical records as required Action reception tasks as necessary Telephone Have working knowledge of telephone system, during and after hours. Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm. Make coffee for doctors and colleagues Any other tasks allocated by manager or doctors Chaperone for clinicians if required Complete training relevant to role as required Person Specification Qualifications Essential Good general education with good numeracy and literacy skills Previous experience working with computers Desirable Experience as a Medical Receptionist in a GP surgery Previous experience of customer care or dealing with members of public in frontline role Person Specification Qualifications Essential Good general education with good numeracy and literacy skills Previous experience working with computers Desirable Experience as a Medical Receptionist in a GP surgery Previous experience of customer care or dealing with members of public in frontline role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Longroyde Surgery Address Longroyde Surgery 38 Castle Avenue Brighouse West Yorkshire HD6 3HT Employer's website