Job summary
Are you confident when liaising with others, with effective communication skills? Are you a highly organised individual with excellent attention to detail? If so, we could have the role for you!
The Office for National Statistics (ONS) is the UK�s largest producer of official statistics, covering a range of key economic, social, and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.
The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODP�s 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work.
As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery.
Job description
Embedded within a directorate business support team, you will work within a broader Directorate Support function, and you will need to work collaboratively with colleagues from a range of functions to deliver high quality support to the Director / Deputy Director(s) ensuring they are able to meet their key objectives.
The role operates in a fast-paced, pressurised environment and it is key that the successful candidate is comfortable working directly with senior leaders, is able to prioritise effectively, plan ahead and develop good working relationships with a broad range of stakeholders.�
There will be an opportunity to work collaboratively and innovatively with other PA and business support colleagues across ONS to develop and share best practice, solve operational issues, and improve processes.�
Key Responsibilities:
1. Taking the lead as the Director�s first point of contact, providing comprehensive and proactive inbox(es) management, to include:
o rationalising and filtering email traffic,
o responding to requests as appropriate,
o escalating issues,
o prioritising work,
o cascading information.
2. Proactively and reactively managing the Director's diary, ensuring efficient use of their time, managing changes and conflicts (including delegating to their senior leadership team as appropriate), working collaboratively across the organisation negotiating with others as necessary to achieve this.
3. Providing the Director with all necessary documentation ahead of meetings.
4. Facilitating effective communication between the Director, their senior team, and other stakeholders, both internal and external, as required.
5. Working with the business support team, organise and manage the logistics of business meetings, conferences and away days, ensuring that meeting papers are complete and distributed in a timely fashion, as necessary.
6. Arranging travel and accommodation in line with ONS policies for the Director, and submission of travel expenses on their behalf.
7. Other ad-hoc administrative tasks as required, which may include covering for other PA absences within the wider Directorate as required. �
8. Providing other business support to the wider team as necessary, including undertaking short self-contained assignments as required�
Person specification
Essential criteria:
9. Ability to communicate effectively, both in verbal and in written format, and comfortable liaising with people at all levels across the organisation
10. Highly organised with the ability to work well under pressure to ensure deadlines are met, and that information can be quickly and easily located and understood.
11. Ability to prioritise your work, managing competing demands and priorities efficiently.
12. Ability to flex personal working style to meet the needs of the Director / Deputy Director(s)
13. Excellent attention to detail, producing high quality work.
Behaviours
We'll assess you against these behaviours during the selection process:
14. Delivering at Pace
15. Working Together
16. Communicating and Influencing
Benefits
Alongside your salary of �25,954, Office for National Statistics contributes �7,518 towards you being a member of the Civil Service Defined Benefit Pension scheme.
The is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we�re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.