Are you highly motivated, embrace a challenge and like to work in a fast paced environment?
If so, an exciting opportunity has arisen for a Receptionist Administrator within the Chemotherapy Unit based at the Queen Elizabeth Queen Mother Hospital.
The post holder will be the face of the department and will need to be dynamic, compassionate, friendly and able to use their own initiative.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
Main duties of the job
To work as part of a team to provide comprehensive administrative support for the Clinical Oncology and Chemotherapy Units within East Kent Hospitals University NHS Foundation Trust.
In this role, you will be the face of the unit. Our patients are cancer patients and can be feeling quite unwell. It is therefore imperative that they are greeted with a warm welcoming smile and that they have trust that we have their care in hand.
The post holder will need to maintain a high standard of communication and customer service skills when dealing with patients, relatives, visitors, and staff. Accurate and timely data entry is a vital part of the role.
Ensuring that administrative and clerical support is provided to clinical staff working within the Chemotherapy Suite. The post holder will be required to admit and discharge patients and also organise outpatient appointments, ensuring that the patient is booked appropriately for the reason they are attending.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE
Detailed job description and main responsibilities
To work as part of a team to provide comprehensive administrative support for the Clinical Oncology and Chemotherapy Units within East Kent Hospitals University NHS Foundation Trust.
Person specification
Experience
* Experience of acting in a caring role
* Achieved GCSE or equivalent in English and Maths
Skills
* Basic IT Skills
* Good Communication Skills
* Time Management
* Previous Experience of using Microsoft Software
Experience
* Adheres to Trust Values
* Previous Experience in Sunrise and PAS and other NHS Systems
There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We’re on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work, there’s never been a better time to join us.
We’ll close this job advert once we’ve received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on 01227 866450 who are happy to help.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.
The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
We operate a no-smoking policy on all our sites and grounds.
If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won’t be able to see the progress of your application or receive messages through NHS Jobs and we won’t be able to respond to e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to us transferring your application and details to our system. If you are offered a job, information will also be transferred into the NHS Electronic Staff Records. Good luck with your application, we’ll contact you via email so please check your junk/spam folders.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr