Aim of the Spa Attendant Supervisor To oversee the Spa Attendant Team and maintain the highest standards of hygiene and cleanliness throughout the Spa. Continuously check and monitor the plant room and its equipment whilst recording water readings and updating maintenance/equipment records. Responsibilities: Spa Attendant Supervisor To support the Spa Team in supervising the Spa Attendant Housekeeping Team to ensure standards of cleanliness of the Spa are maintained at all time. To take pride in ensuring that a high standard of presentation, professionalism, and friendliness are maintained at all times. To be confident in assisting with carrying out thorough induction and training programme for every new Spa Attendant. To be passionate in ensuring that the Department's SOP (Standard Operating Procedures) are maintained at all times Ensure all cleaning products are used correctly. Assist with all administrative duties ensuring they are completed correctly and in a timely manner. These include stock takes, producing the staff rota, ordering stock and managing the cleaning schedules Communicate all aspects of the day to day operations to the Reception team and other staff and Managers. General Responsibilities: To take pride in checking changing room areas and swimming pool for cleanliness every 30 minutes. To take pride in assisting the Fitness Instructor in maintaining the cleanliness of all fitness equipment when requested, understanding teamwork and flexibility. Report any maintenance faults to the Spa Housekeeper or other manager if unavailable. Respectfully assist guests and members with any queries where ever possible and referring to a Senior Manager if required. Ensure a continual supply of clean towels and robes is available to members and guests. Ensure shower gel, shampoo and water is always in plentiful supply. Carry out cleaning tasks set by the Spa Housekeeper. Test the water in pool four times per day (twice whilst on shift) and record appropriately. Highlight any concerns to line manager or supervisor on shift Routinely check the tennis centre to ensure hygiene standards are maintained throughout the day. Assist the Pool Bar team in carrying stock and buffet food to the Pool Bar when required, understanding teamwork and flexibility. Ensure a good handover is carried out with Spa Duty Manager. Be passionate about attending any necessary training courses in-house or external Ensure that Company Policies are followed at all times. Open or close the outdoor pool 3 x weekly outdoor cleaning/vacuuming of pool Test the water in the pool four times per day (twice whilst on shift) and record appropriately. Highlight any concerns to line manager or supervisor on shift. Clear dirty plates and glasses. Supervise swimming hours in the pool Pool plant duties - to be confident in all duties below. All water records should be checked and any abnormalities need to be reported to the Maintenance manager and spa operations manager as and when required. Weekly scan & save the weekly pool water records on to the comply force internal Weekly scan & save external reports/checks on to the comply force external Complete weekly plant room check list and fill out appropriately. Once completed scan & save to comply force. On finding any problems in the plant room you are to try fix and find a solution ASAP, on failing to do this you must inform a manager and suggest the next course of action whilst following its progress. In certain incidents you will be required to liaise with an external company whilst keeping the spa director and maintenance manager informed of the progress. Keeping the plant room safe, clean, tidy and hazard free Back wash all pools 2 x a week and record Record in the plant room and highlight which pumps are in use to continue a weekly rotation Check and highlight when chemicals supplies are running low. All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection. What's in it for you? Service charge on top of your monthly salary Free staff meals Friends and Family rate at Iconic Luxury Hotels 25% discount on all Food & Beverage Discount on Spa treatment and products …and much more.