About the Role
As a Senior Technical Manager with a focus in Automation and DevOps, you will play a crucial role in enhancing organizational and operational efficiency for our customers by leveraging your expert knowledge. Your responsibilities will span across evaluating business processes, recommending technical solutions, and ensuring successful software development and implementation.
This is a customer-facing role, focusing on delivering automation and managing a CI/CD pipeline of ongoing enhancements for key customers in North Western Europe and beyond.
Responsibilities:
In your role, you’ll be at the forefront of bridging the gap between customer bespoke software development and IT operations. Your role involves designing, implementing, and maintaining localized automation systems that streamline development and operational processes while engaging with the wider Orange IT organization for more complex initiatives that require a centralized approach.
Automation System Design:
* Collaborate with development and operations teams to design efficient automation systems.
* Create and maintain tools that integrate development, testing, deployment, and monitoring.
* Ensure design scalability for different customers with minimal effort.
* Liaise with platform and IT teams to align solutions with corporate directives.
Tool Implementation:
* Implement and manage tools such as Gitlab, Docker, Kubernetes, and Ansible.
* Develop and maintain automation scripts to enhance efficiency across the software development life cycle (SDLC).
Continuous Integration and Deployment (CI/CD):
* Work closely with developers, testers, and system administrators to ensure smooth CI/CD pipelines.
* Optimize collaboration and efficiency by automating build, test, and deployment processes.
Infrastructure as Code (IaC):
* Leverage IaC principles to design automation solutions using tools like Terraform.
* Continuously improve efficiency by driving automation in provisioning, configuration, and scaling of resources.
Monitoring and Alerting:
* Set up monitoring tools and alerting mechanisms to proactively identify issues.
* Manage incident response.
Scripting and Automation:
* Strong scripting skills (e.g., Python, Perl, PowerShell) for automating tasks.
* Develop custom scripts for deployment, scaling, and maintenance.
Collaboration and Mentoring:
* Collaborate with cross-functional teams to drive DevOps best practices.
* Mentor team members on automation techniques and tools.
About You
Qualifications:
Education and Certifications:
* Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields.
* Relevant certifications such as ITIL, AWS, GCP, Cisco, or DevOps are advantageous.
Skills and Experience:
* Knowledge of key networking technology (Cisco, Aruba, Juniper, etc.).
* Proficiency in Python and DevOps tools.
* Understanding of Agile methodologies and architecture design.
* Experience with monitoring tools and alert escalation.
System Administration:
* Knowledge of Windows and/or Linux server administration.
* Shell scripting expertise.
Automation Strategist:
* Identify optimal points for automation intervention in the SDLC.
* Collaborate with dedicated automation architects.
Other:
* Strong understanding of networking protocols, routing, switching, and security.
* Deep understanding of Agile and DevOps methodologies.
* Strong understanding of telecoms and IT infrastructure, cloud services, security, and software platforms.
* Excellent communication, team management, and decision-making skills.
* Passionate about delivering exceptional service to customers.
Department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions ensure that our customers receive a consistent, global solution wherever they do business.
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