ARC Operator in Horley About us Enigma Security Solutions Limited is a growing company which specialise in delivering a highly personalised and focused range of security services. Our extensive client portfolio includes many premium-brand organisations. Job Summary To provide a monitoring and control service using CCTV, communication systems and computer based access control systems, within the standards laid down in the Code of Practice and Operational Procedural Manual. To monitor CCTV cameras and alarms To keep and maintain suitable and sufficient records of all incidents, To maintain the security of the CCTV Control and equipment rooms at all times To operate and monitor the control room systems To take calls and inform/act accordingly To notify the police and other authorised persons/organisations of incidents To maintain and store correctly records, relevant to the execution of the system to log and report faults and incidents to monitor access control and validation, intercom systems Ensure professional quality of service delivery and compliance with legislative requirements. Pay rate: £13.03 per hour Location: Horley Shift Pattern: 4 On 4 Off Person specification : REQUIRED Qualifications and Skills SIA Security License Flexible and adaptable to work shift patterns Excellent verbal and written English Excellent telephone skills IT and Computer Literate Able to interact with customers willing to do rotating shift pattern customer service and control room experience Operators may be required to undergo a police vetting procedure or other approved security clearance before commencing duties as a CCTV operator. Operators may be required to attend court and give evidence on the basis of their duties as a CCTV operator. Applications with no contact numbers will not be accepted. Job Types: Full-time, Permanent Pay: £13.03 per hour Expected hours: 42 per week Schedule: 12 hour shift Day shift Night shift