ARC Operator – in Horley
About us
Enigma Security Solutions Limited is a growing company which specialise in delivering a highly personalised and focused range of security services. Our extensive client portfolio includes many premium-brand organisations.
Job Summary
To provide a monitoring and control service using CCTV, communication systems and computer based access control systems, within the standards laid down in the Code of Practice and Operational Procedural Manual.
* To monitor CCTV cameras and alarms
* To keep and maintain suitable and sufficient records of all incidents
* To maintain the security of the CCTV Control and equipment rooms at all times
* To operate and monitor the control room systems
* To take calls and inform/act accordingly
* To notify the police and other authorised persons/organisations of incidents
* To maintain and store correctly records, relevant to the execution of the system
* To log and report faults and incidents
* To monitor access control and validation, intercom systems
* Ensure professional quality of service delivery and compliance with legislative requirements.
Pay rate: £13.03 per hour
Location: Horley
Shift Pattern: 4 On 4 Off
Person specification: REQUIRED Qualifications and Skills
* SIA Security License
* Flexible and adaptable to work shift patterns
* Excellent verbal and written English
* Excellent telephone skills
* IT and Computer Literate
* Able to interact with customers
* Willing to do rotating shift pattern
* Customer service and control room experience
Operators may be required to undergo a police vetting procedure or other approved security clearance before commencing duties as a CCTV operator.
Operators may be required to attend court and give evidence on the basis of their duties as a CCTV operator.
Applications with no contact numbers will not be accepted.
Job Types: Full-time, Permanent
Pay: £13.03 per hour
Expected hours: 42 per week
Schedule:
* 12 hour shift
* Day shift
* Night shift
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