About Us Bedford Lodge Hotel & Spa is a luxury, four AA Red Star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality and luxury. The Team Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality. We are a privately owned, independent 4 Red Star Hotel and Spa. We strive to create a great workplace for our staff which includes many staff benefits. Would you like to be part of a great team? The Position As a Night Porter, you will be responsible for the smooth and efficient operation and security of the hotel during the night. You will provide exceptional guest service and security in all areas of hotel, reception services, bar tending, running night audit and counting monies, setting conference and meeting rooms for the following day and supporting colleagues in any way you can. This is a full time position, working 5 nights out of 7 on a rota basis including weekends. About You Previous customer service experience A positive attitude with excellent communication skills A smart and professional appearance Computer literacy Cash handling experience Experience working night shifts preferred but not essential Previous Bar experience is desirable but not essential Why Join our Team A privately owned, independent hotel we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team. We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same? What We Offer Employee Assistance Programme (Hospitality Action) Free meals whilst on duty Paid breaks An extra day of leave on your birthday Complimentary membership of The Health & Fitness Club Discounted membership of The Health & Fitness Club for your partner 50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar 20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel Discounted accommodation rates Discounted hotel stays across the Pride of Britain hotel group Option to purchase wine at cost price Long service awards Reward and recognition scheme Generous ‘Refer a Friend’ scheme Pension scheme Industry relevant training