Requirement: Experienced Leader / managed multiple teams Salary: £40K-45k DoE Industry: Furniture Location: Guildford Based: Hybrid We are looking for a process-driven and analytical Operations Manager for a creative and sustainably minded furniture business based in the Guildford area. This hire will be responsible for leading production, logistics, delivery, and customer experience teams, in a role central to the delivery of industry-leading experience from point of sale to delivery. They require a candidate with an aptitude for operational efficiency, strategic vision, and a proven record of delivering improvements to day-to-day productivity. The successful candidate will be capable of training, developing, and inspiring people. This candidate will be someone who thrives in a collaborative environment, working closely with marketing, merchandising and sales to help the business excel. Confidence with CRM systems, data analytics tools, and process automation is essential, alongside experience managing multiple teams. Duties include but are not limited to: Manage KPIs & SLAs Manage critical path for key projects Develop operational strategies to align with business objectives / risk mitigation Liaise and manage primary supplier relationships Manage stock control / levels Oversee order management Oversee Production Team & workflow Oversee the Sample Fulfilment Team Identify skill gaps / training requirements Ensure compliance with HR, H&S and policy / employment regulations Utilise data to improve processes / meet service goals Implement quality control to ensure products meet brand / regulatory standards Collaborate with internal / external stakeholders to deliver an intuitive user experience Review future operational needs Ongoing financial analysis to optimise pricing and margins Joyce Guiness is a one of the most established support recruitment agencies in London. We specialise in providing high calibre candidates for a variety of temporary and permanent roles including; PA, EA, TA, Receptionist, Office Manager, Marketing and Events Manager and Hospitality. We are committed to continuously improving diversity and equality within our recruitment processes. Due to the high volume of applications received, we are unable to respond to each application individually. If you are already registered with Joyce Guiness, please contact your consultant directly.