Reporting to- Reservations Manager / Guest Experience Manager
Department- Reservations
Hours- 40
ESCAPADE SILVERSTONE
Born from a love of all things motorsport, Escapade started out with a simple but bold idea: to design the ultimate experience for motorsport enthusiasts, a community that shares a collective lust for performance, speed, and great machines. With modern trackside accommodation and a performance-led clubhouse to enjoy close-up viewing of top-level racing, we have created a space which seamlessly merges hospitality and motorsport in an original way right on the edge of the iconic Silverstone racetrack.
JOB PURPOSE
The Reservations Supervisor at Escapade will oversee all Reservations, and follow up on bookings in order to maximise revenue and Guest satisfaction. You will be responsible for performing the follow tasks to the highest standards:
KEY RESPONSIBILITIES
1. Oversee the accuracy of room blocks, reservations, and group market codes.
2. Oversee all reservation enquiries including group, owner, and...