Job Description
Job Description:
Role Description:
As part of a IT Hardware asset management transformation programme across the Morgan Stanley estate we are building a team to architect, design, build and enable IT Asset Management by Process design and using ServiceNow as the platform solution. Morgan Stanley is transforming their Hardware Asset Management (HAM) to improve tracking and management of IT hardware through the life cycle from purchase to disposal. This will allow for IT Asset compliance and integrity, security, and visibility of the IT estate. Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application within the enterprise. Also responsible for ensuring that the solution delivered to business units (within the customer organization) are engineered in accordance with corporate architecture and infrastructure standards.
Primary Responsibilities:
* Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases.
* Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
* Providing creative solutions to resolve business problems, technology issues, process and people challenge.
* Working with the Delivery teams to support, validate and help deliver client presentations, workshops, proof or ...