Job Description
Service Engineer / Production AssistantBased near Framlingham, SuffolkUp to £33,000 Per annum, depending on experience39 Hour week – Monday to Friday – Overtime opportunities Permanent Position Hales Group are happy to be working with their client based on the outskirts of a popular Suffolk village, to assist them in finding a Service Engineer to join them in the production of farm machinery. Job Purpose
* To produce trailers and machinery to the technical drawings
* To carry out warranty repairs to trailers both in the factory and on the farms
* To assist with trailer and spreader demonstrations to clients when required
* To follow Standard Operating Procedures and Health & Safety Guidelines
Main Duties and Responsibilities
* Carry out repairs as instructed by the Designer on all products including welding, repairs to suspension, axles, rams, brakes, load cells etc.
* To liaise with the Owner or Farm Manager when out on a warranty repairs
* Report back to the Designer on probable cause of failure and the repair carried out
* Running machinery and testing the functionality of products
* Using overhead cranes to move materials around production/yard
* Some overnight stays may be required at times when delivering and installing machinery
* Maintain the Company’s service van in good working and presentable condition
* Ensure the service van kept stocked ready to go out on a job
Other Duties
* To undertake other production work as requested by the lead hand
* Ability to work independently and to know when to seek help from the lead hand to solve problems
* To work accurately and efficiently with minimal waste
* To maintain the quality of build of our products to meet our customer’s expectations
* To undertake training in use of equipment to enable you to enhance in your role
* To work as part of a team and understand your role within the team
Person Specification
* Knowledge of working with farm machinery & trailers - Desirable
* Experience of driving tractors - Desirable
* Experience of Mig Welding operations and knowledge of Hydraulics and Trailer Electrical Wiring
* Knowledge and experience of using overhead cranes would be an advantage however training can be given for this
* Ability to follow SOP (Standard Operating Procedures)
* Ability to Communicate with our customers and provide good customer service, proficient in speaking and understanding English is essential for reporting
* High levels of flexibility and a can-do attitude with the ability to “muck in” where required
* Willingness to travel to carry out warranty repairs (currently averaging at 1 day/month)
For more information on the Service Engineer role and the company, please apply!!