Job Description ServiceNow.Org At the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline, it is a demonstration of our intent to impact the world for the better. To continue this mission, ServiceNow.org is a business unit that leads with our values to exclusively service the needs of the global non-profit community, using the power of our platform to enable these vital organizations to improve service delivery to critical constituents and achieve operational efficiency boosts, when those time saving improvements will literally save and impact lives. Aligned to our ESG strategy, the Servicenow.org team positions our world-class platform capabilities and solutions to non-profits and reinvest a portion of the profits into the community. Job Description As EMEA ServiceNow.org Partner Manager, ServiceNow.org, you will be a core member of the EMEA ServiceNow.org sales team and will develop and execute a focused partner strategy to support growth in the region. The Partner Manager manages ServiceNow relationships with our Partner Ecosystem across the EMEA Region for our business focused on nonprofit organisations. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. In this role you will be responsible for leading co-sell/co-deliver and “sourced” partner NNACV for EMEA.org. You will produce new business in existing and new accounts, and ensure our partners help provide successful projects. You will work with sales, specialists, solution consultants and customer outcome teams to grow the pipeline. Success will be measured by achievement of sales quotas for your allocated geography on a quarterly and annual basis. What you will do in this role: · Build Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth. · Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions. · Accelerate account growth through joint go-to-market plans in consideration of ServiceNow’s four C requirements: Capacity, capability, Competency and Customer Success. · Develop capacity plans to assure partners are well positioned to sell the value of the New Platform to nonprofits and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans). · Work with .org, EMEA and partner marketing teams to build joint demand generation plans (partner prospecting days, CxO roundtables and joint events)